Optum Physical Health (OptumHealth Care Solutions)

Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

prior authorization

Optum Physical Health — Oxford Health Plans — chiropractic

Official page read
Phone800-985-3293Fax

866-695-6923

Published hours

Not published in this record

Product, plan and location

commercial
New York · New Jersey · Connecticut

Mailing address
P.O. Box 1669 Kingston, NY 12402

Confirm purpose before mailing

OptumHealth line for Oxford (UnitedHealthcare) chiropractic services, including the Oxford chiropractic Voluntary Prior Approval (VPA) form for non-participating chiropractors (fax the VPA with the request).

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Optum Physical Health — Oxford Health Plans — PT/OT therapy

Official page read
Phone877-369-7564Fax

866-695-6923

Published hours

Not published in this record

Product, plan and location

commercial
New York · New Jersey · Connecticut

Mailing address
P.O. Box 1669 Kingston, NY 12402

Confirm purpose before mailing

OptumHealth line for Oxford (UnitedHealthcare) physical and occupational therapy, including the Oxford PT/OT Voluntary Prior Approval form.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Make the call count.

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

Have ready in your secure workspace

  • Ordering and rendering provider details
  • Service codes, requested dates and units
  • Existing authorization or submission reference

Questions to resolve

  • Is this the correct reviewer for this service and product?
  • Which documents are missing, and where should they be sent?
  • What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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