Patient Advocate Foundation

Current PAF case-management page directly publishes 800-532-5274 for patients, caregivers and healthcare providers seeking help with access, affordability, insurance/disability and related administrative barriers. The program screens eligibility and limits daily new cases; assistance, capacity and outcomes are not guaranteed. Case management is distinct from TotalAssist grants/claims and clinical treatment. Current case-management and Contact pages print Monday–Friday 8:30 a.m.–5 p.m. Eastern, while the current merger Contact page assigns the same general PAF number hours to 5:30 p.m.; hours are withheld pending reconciliation. No current case-intake email or fax was established from these inspected pages.

Current PAF merger contact page explicitly assigns grant applications, current grants and portal-account questions to TotalAssist. The July 1, 2026 program launch combines financial-assistance workflows; PAF case management remains separate. Current page publishes Monday–Friday 8:30 a.m.–5:30 p.m. Eastern for this grant/account line. This does not establish any fund is open or that a patient qualifies. No sign-in, application or account recovery was performed.

The current merger patient page explicitly states that starting July 1, 2026, legacy PAF Co-Pay Relief and PAN grant claims may be submitted through the portal, this fax, or this mail destination. Existing pharmacy-card processing and original grant-period conditions remain separately described by the source. These are charitable grant-reimbursement claims, not insurance payer claims, general case intake, or proof of open funding.

Current public PAF Contact page explicitly labels this department email. It is not case-management intake, TotalAssist grant/claim submission, or a clinical-care mailbox. No public phone extension or department fax was established.

The current PAF Contact page publishes this street address in its contact/location section; the currently linked brochure corroborates it as a PAF contact address. No walk-in, clinical service, case-intake mail or visitor hours are established. Legacy grant-claim mailing to TotalAssist is a separate explicitly authorized purpose. Virginia denotes the listed location, not a limit on PAF national assistance.

Current PAF merger Quick Links page explicitly links its National Financial Resource Directory. This route preserves the official access link only; the destination could not be retrieved during this collection. It is a resource directory, not a grant application, funding approval, or a verified live staffed support desk.

Current PAF merger Quick Links page explicitly names and links the Nonprofit Patient Partner Portal. This preserves the official link for authorized nonprofit partners; authenticated functionality, enrollment permissions and account support were not tested. No phone/email from another department is assigned to this portal.

Current PAF case-management page explains that CareLine services focus on named conditions/treatments/populations and have different patient requirements. It links DONNA, esophageal cancer, personalized medicine, health equity, HIV/AIDS, Jennifer Jaff, ZERO360, rare disease, structural heart and clinical-trial resources. This index is an official program-discovery route; no individual CareLine phone, fax, email, eligibility or capacity is inferred from another program.

Current merger instructions state the former disease-fund wait list is no longer operated and direct people to the TotalAssist Fund Notification System. Notification is not an application, reservation, guarantee of open funding or eligibility decision. No subscription was submitted.

Current merger Contact page recommends the TotalAssist help center for common questions, while current patient/HCP pages describe applying for/managing grants, submitting expenses and portal-account guidance. This is an officially linked self-service resource; live chat and authenticated functions were not tested, and no patient information was entered.