Care management and transportation

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case management

Case management

Official page read

Phone800-532-5274

PAF case-management assistance for patients, caregivers and healthcare providers.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Current PAF case-management page directly publishes 800-532-5274 for patients, caregivers and healthcare providers seeking help with access, affordability, insurance/disability and related administrative barriers. The program screens eligibility and limits daily new cases; assistance, capacity and outcomes are not guaranteed. Case management is distinct from TotalAssist grants/claims and clinical treatment. Current case-management and Contact pages print Monday–Friday 8:30 a.m.–5 p.m. Eastern, while the current merger Contact page assigns the same general PAF number hours to 5:30 p.m.; hours are withheld pending reconciliation. No current case-intake email or fax was established from these inspected pages.

View source ↗ · Source checked 2026-10-22 · PAF contact page ↗ · PAF and TotalAssist contacts ↗ · PAF information for healthcare professionals ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Contact to correctWhat needs correcting?Proposed public informationOfficial page that supports the correctionThis is public organization information only. I have not included patient, member, claim or private contact details. Privacy notice.

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Locate care coordination and transportation contacts while preserving each plan’s eligibility and service-area requirements.

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Plan, service area and requested date
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Authorized caller details

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