Patient assistance programs

Find medicine and test assistance programs, enrollment teams and financial-support contacts. Manufacturer programs, lab assistance and independent grants have different eligibility rules.

patient assistance

TotalAssist — grant applications, existing grants and portal-account support

Official page read

Phone866-512-3861

Questions about TotalAssist grant applications, current grants and portal accounts.

Published hours

Monday–Friday 8:30 a.m.–5:30 p.m. Eastern, per current merger contact page.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Current PAF merger contact page explicitly assigns grant applications, current grants and portal-account questions to TotalAssist. The July 1, 2026 program launch combines financial-assistance workflows; PAF case management remains separate. Current page publishes Monday–Friday 8:30 a.m.–5:30 p.m. Eastern for this grant/account line. This does not establish any fund is open or that a patient qualifies. No sign-in, application or account recovery was performed.

View source ↗ · Source checked 2026-10-22 · PAF information for healthcare professionals ↗ · PAF information for patients and caregivers ↗

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Call preparation · editorial guide

Make the call count.

Find medicine and test assistance programs, enrollment teams and financial-support contacts. Manufacturer programs, lab assistance and independent grants have different eligibility rules.

Have ready in your secure workspace

Exact medicine or test name and program
Current application or billing reference, kept privately
Insurance category and the program’s current required forms

Questions to resolve

Does this program support this exact medicine or test?
Which eligibility requirements and enrollment documents apply?
Where should the application go, and how can receipt be confirmed?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.