Health plans and insurers

SAIF Corporation (Oregon workers compensation)

Phone, published email, fax, addresses and the next step for your office.

6 contact routesNo directory research calls placed

claims

Medical bill submission address and billing questions

Official page read
Phone503-315-3315Published email

providerquestions@saif.com

Billing and payment questions; provider address/TIN/W-9 changes

Published hours

Not published in this record

Product, plan and location

workers comp
Oregon

Mailing address
SAIF 400 High St. SE Salem, OR 97312

Paper medical bills (include TIN and claim number)

SAIF's billing page: send medical bills to the Salem address, include the TIN and claim number, and bill within 60 days of the date of service. Billing or payment questions (and provider address, tax ID or W-9 changes) go to providerquestions@saif.com or 503.315.3315. Payment follows the Oregon fee schedule or MCO contract rate. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Provider and claim help line (FastTrack)

Official page read
Phone800-285-8525Published hours

8 a.m. to 5 p.m., Monday through Friday (per SAIF contact page)

Product, plan and location

workers comp
Oregon

Mailing address

Not researched for this route

SAIF's single number for policy, claim, billing and technical questions; the medical provider pages direct providers to it for Form 827 questions, adjuster contact, and Business Online help desk. It also assists in Spanish. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Chart notes and other medical information (fax)

Official page read
Phone

No phone listed for this route

Fax

877-584-9802

Published hours

Not published in this record

Product, plan and location

workers comp
Oregon

Mailing address

Not researched for this route

Per SAIF's page, send chart notes and other claim medical information (other than a new-claim Form 827) to this fax. It is not for bill submission; bills go to the Salem billing address. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

View source ↗ · Source checked 2026-10-25

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fax other

New claim - attending physician Form 827 (fax and email; not for bills)

Official page read
Phone

No phone listed for this route

Fax

800-475-7785

New-claim Form 827

Published email

saif801@saif.com

New-claim Form 827

Published hours

Not published in this record

Product, plan and location

workers comp
Oregon

Mailing address
SAIF 400 High St SE Salem, OR 97312

New-claim Form 827 by mail

Provider reporting of a new workplace injury (Attending Physician Form 827) after verifying the employer was covered by SAIF on the date of injury. This is claim reporting only, not medical bill submission. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

View source ↗ · Source checked 2026-10-25

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edi clearinghouse support

Electronic billing - Jopari (clearinghouse contact)

Official page read
Phone866-269-0554Published hours

Not published in this record

Product, plan and location

workers comp
Oregon

Mailing address

Not researched for this route

SAIF's electronic-services page says to contact your own clearinghouse, or contact Jopari at this number, to submit bills electronically to SAIF. Payer ID was not published on the page. The SAIF help desk 800.285.8525 handles Business Online questions. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Pharmacy helpdesk - Navitus (pharmacy setup)

Official page read
Phone844-268-9789Published hours

Not published in this record

Product, plan and location

workers comp
Oregon

Mailing address

Not researched for this route

Per SAIF's medications page, a pharmacy that needs help getting set up in the system should call the Navitus Pharmacy Helpdesk. For pharmacies, not prescriber authorization. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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