Seattle Children's

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Billing and insurance customer service

Official page read
Phone206-987-5770Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Washington

Mailing address

Not researched for this route

Menu guidance in the source record

Option 1 or 2 for billing/MyChart account (financial assistance page)

Menus can change. No live call verification is claimed.

Seattle Children's billing and insurance questions, MyChart billing account setup and requests for an emailed financial-assistance application link. Interpreter callers first dial 866-583-1527.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial counselors — financial assistance, Medicaid and Exchange enrollment

Official page read
Phone206-987-3333Fax

206-985-3194

Completed financial assistance applications.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Washington

Mailing address

Not researched for this route

Financial counselors help families apply for Seattle Children's financial assistance, Apple Health/Medicaid and Exchange coverage; applications can be faxed. Toll-free 866-987-5770 also published.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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