PACE programs

Senior TLC

Phone, published email, fax, addresses and the next step for your office.

6 contact routesNo directory research calls placed

eligibility benefits

Enrollment inquiries and enrollment fax

Official page read

Phone980-308-0858Fax

704-340-9894

Enrollment fax, as labeled on the contact page.

Published email

ConnectForCare@SeniorTLC.org

PACE enrollment and program inquiries.

Published hours

Not published in this record

Product, plan and location

pace
North Carolina

Published service area

All ZIP codes in Cleveland, Gaston and Rutherford counties; Lincoln County only 28006, 28021, 28033, 28080, 28164. This batch covers the Gastonia/Shelby program shown on this site; confirm the exact residence.

Cleveland County, NC · Gaston County, NC · Lincoln County, NC · Rutherford County, NC · Area source ↗

Mailing address

Not researched for this route

Contact page labels this fax Enrollment. The professional referral page publishes a different fax; keep the purposes separate.

View source ↗ · Source checked 2026-10-22 · tlc area ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Professional referrals — referral-page fax

Official page read

Phone980-308-0858Fax

704-834-1998

Completed professional referral forms, as instructed on the referral page.

Published hours

Not published in this record

Product, plan and location

pace
North Carolina

Published service area

Cleveland County, NC · Gaston County, NC · Lincoln County, NC · Rutherford County, NC · Area source ↗

Mailing address

Not researched for this route

For professional referrals from medical offices, social services and home health. Referral-page fax differs from the Enrollment fax on the contact page; confirm the form and destination.

View source ↗ · Source checked 2026-10-22 · tlc contact ↗ · tlc area ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Medical Records — published department fax

Official page read

Phone

No phone listed for this route

Fax

704-803-5162

Medical Records department fax; confirm authorization and request requirements.

Published hours

Not published in this record

Product, plan and location

pace
North Carolina

Published service area

Cleveland County, NC · Gaston County, NC · Lincoln County, NC · Rutherford County, NC · Area source ↗

Mailing address

Not researched for this route

Published specifically as Medical Records fax. The page does not state a records phone/email, mailing destination or authorization requirements.

View source ↗ · Source checked 2026-10-22 · tlc area ↗

Report an update

member services

Gastonia center — main line

Official page read

Phone704-874-0600Published hours

Center: Monday-Friday, 8 a.m.-5 p.m.; time zone not stated.

Product, plan and location

pace
North Carolina

Published service area

Cleveland County, NC · Gaston County, NC · Lincoln County, NC · Rutherford County, NC · Area source ↗

Mailing address

Not researched for this route

Physical address

1875 Remount Rd., Gastonia, NC 28054

Physical PACE center; no postal claims or records submission purpose inferred.

Published center main line for the same Senior TLC program.

View source ↗ · Source checked 2026-10-22 · tlc area ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Shelby center — main line

Official page read

Phone980-484-3422Published hours

Center: Monday-Friday, 8 a.m.-5 p.m.; time zone not stated.

Product, plan and location

pace
North Carolina

Published service area

Cleveland County, NC · Gaston County, NC · Lincoln County, NC · Rutherford County, NC · Area source ↗

Mailing address

Not researched for this route

Physical address

103 T R Harris Dr., Shelby, NC 28150

Physical PACE center; no postal claims or records submission purpose inferred.

Published center main line for the same Senior TLC program.

View source ↗ · Source checked 2026-10-22 · tlc area ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

On-call nurse — participant after-hours contact

Official page read

Phone704-874-0600Published hours

After hours, weekends and holidays.

Product, plan and location

pace
North Carolina

Published service area

Cleveland County, NC · Gaston County, NC · Lincoln County, NC · Rutherford County, NC · Area source ↗

Mailing address

Not researched for this route

Menu guidance in the source record

Option 1.

Menus can change. No live call verification is claimed.

Published on-call nurse route for participants; not an enrollment desk.

View source ↗ · Source checked 2026-10-22 · tlc area ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Suggest a contact correction

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

Senior TLC

Enrollment inquiries and enrollment fax

Professional referrals — referral-page fax

Medical Records — published department fax

Gastonia center — main line

Shelby center — main line

On-call nurse — participant after-hours contact

How did your call go?

Share a call experience

Suggest a correction

Found the contact. Still need to make the call?

Put payer follow-up
on your office’s worklist.

See how it could work for your practice

Senior TLC

How did your call go?

Share a call experience

Suggest a correction

Found the contact. Still need to make the call?

Put payer follow-upon your office’s worklist.

See how it could work for your practice

Put payer follow-up
on your office’s worklist.