DialClerk Directory

Senior TLC

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Professional referrals — referral-page fax

Official page read
Phone980-308-0858Fax

704-834-1998

Completed professional referral forms, as instructed on the referral page.

Published hours

Not published in this record

Product, plan and location

pace
North Carolina

Published service area

All ZIP codes in Cleveland, Gaston and Rutherford counties; Lincoln County only 28006, 28021, 28033, 28080, 28164. This batch covers the Gastonia/Shelby program shown on this site; confirm the exact residence.

Cleveland County, NC · Gaston County, NC · Lincoln County, NC · Rutherford County, NC · Area source ↗

Mailing address

Not researched for this route

For professional referrals from medical offices, social services and home health. Referral-page fax differs from the Enrollment fax on the contact page; confirm the form and destination.

View source ↗ · Source checked 2026-10-22 · tlc contact ↗ · tlc area ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Medical Records — published department fax

Official page read
Phone

No phone listed for this route

Fax

704-803-5162

Medical Records department fax; confirm authorization and request requirements.

Published hours

Not published in this record

Product, plan and location

pace
North Carolina

Published service area

All ZIP codes in Cleveland, Gaston and Rutherford counties; Lincoln County only 28006, 28021, 28033, 28080, 28164. This batch covers the Gastonia/Shelby program shown on this site; confirm the exact residence.

Cleveland County, NC · Gaston County, NC · Lincoln County, NC · Rutherford County, NC · Area source ↗

Mailing address

Not researched for this route

Published specifically as Medical Records fax. The page does not state a records phone/email, mailing destination or authorization requirements.

View source ↗ · Source checked 2026-10-22 · tlc area ↗

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Help the next office

How did your call go?

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

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For the people making the calls

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on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

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