Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.
Physical address6185 Paseo Del Norte, STE 110
Carlsbad, CA 92011-1152
Named SimonMed imaging center.
X-ray walk-in hours are Monday–Friday 8 a.m.–4 p.m. General hours and wait times can vary by patient volume and procedure; confirm the specific exam. No location email is published in the reviewed page.
Physical address20830 N Tatum Blvd., STE 190
Phoenix, AZ 85050-7253
Named SimonMed imaging center.
X-ray walk-in hours are Monday–Friday 8 a.m.–4:30 p.m. A separate scheduling number is listed as its own route. General hours and wait times can vary by patient volume and procedure; confirm the specific exam. No location email is published in the reviewed page.
Published scheduling number for Desert Ridge. The center’s 480-306-7900 phone and 602-302-5910 fax remain on its separate center record; no distinct scheduling hours or email are published.
Confirm the exact product or service National contact — confirm product and location
Mailing address16220 N. Scottsdale Rd., Suite 600
Scottsdale, AZ 85254
General mailing address published on the contact page; not established as a claims, bill-payment, specimen or records-request destination.
General contact section: weekdays 6 a.m.–8 p.m. Mountain, Saturdays 6 a.m.–5 p.m. Mountain, closed federal holidays. Scheduling subsection: 8:30 a.m.–9 p.m. Eastern, days unspecified. These source-specific spans are preserved; one general hours value is withheld pending clarification. SimonMed Longevity has a separate scheduling line.
Claim-status questions and requests for itemized statements
Published hours
8:30 a.m.–8 p.m. Eastern; days not specified
Product, plan and location
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Dedicated general billing route. The page publishes a 1–2 business-day email response expectation; that is a provider statement, not observed service performance. Workers-compensation and personal-injury billing use separate contacts.
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Menu guidance in the source record
Extension 7652
Menus can change. No live call verification is claimed.
The workers-compensation subsection publishes extension 7652; the FAQ repeats the base phone without the extension. The extension is source-published, not live-call verified.
Completed authorization-to-release form and required identity documentation for medical-record requests
Published hours
Not published in this record
Product, plan and location
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Use the current Authorization to Release Protected Health Information form and follow its identity requirements. The linked English form is marked 1.26 and has PDF creation metadata January 14, 2026. The patient portal is an alternative for sharing available exam records. No branch fax is substituted for this records fax.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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Call preparation · editorial guide
Make the call count.
Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.
Have ready in your secure workspace
Lab and test name from the order or bill
Ordering practice and existing order reference
The specific administrative question
Questions to resolve
Is this the performing laboratory and correct support team?
What secure channel handles this order, result or billing question?
Are there test-specific submission or specimen instructions?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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