DialClerk Directory

Southeast Alaska Independent Living

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient assistance

Ketchikan office — independent-living program inquiries

Official page read
Phone888-452-7245Fax

888-521-4871

Ketchikan SAIL office fax; no dedicated claims or records submission purpose is stated.

Published email

ketchikan@sailinc.org

Ketchikan SAIL office inquiries; no dedicated medical-records or benefit-document submission purpose is published.

Published hours

Tuesday-Friday, 9:30 a.m.-4 p.m. Source does not state time zone.

Product, plan and location

Confirm the exact product or service
Alaska

Published service area

Named SAIL local office; no separate county assignment is inferred from its address. County service limits are attached to the central administrative route.

Mailing address

Not researched for this route

Physical address
4693 N Tongass Highway, Ketchikan, AK 99901

Published Ketchikan office location; separate from any explicitly listed mailing address.

Published SAIL local office contact. Confirm staff availability and service-specific eligibility; office hours are subject to change.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Sitka office — independent-living program inquiries

Official page read
Phone888-500-7245Fax

888-521-4870

Sitka SAIL office fax; no dedicated claims or records submission purpose is stated.

Published email

sitka@sailinc.org

Sitka SAIL office inquiries; no dedicated medical-records or benefit-document submission purpose is published.

Published hours

Monday-Thursday, 9 a.m.-4:30 p.m. Source does not state time zone.

Product, plan and location

Confirm the exact product or service
Alaska

Published service area

Named SAIL local office; no separate county assignment is inferred from its address. County service limits are attached to the central administrative route.

Mailing address

Not researched for this route

Physical address
514 Lake Street, Suite C, Sitka, AK 99835

Published Sitka office location; separate from any explicitly listed mailing address.

Published SAIL local office contact. Confirm staff availability and service-specific eligibility; office hours are subject to change.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Haines office — independent-living program inquiries

Official page read
Phone888-471-1332Fax

907-766-3254

Haines SAIL office fax; no dedicated claims or records submission purpose is stated.

Published email

haines@sailinc.org

Haines SAIL office inquiries; no dedicated medical-records or benefit-document submission purpose is published.

Published hours

Monday-Thursday, 9:30 a.m.-4:30 p.m. Source does not state time zone.

Product, plan and location

Confirm the exact product or service
Alaska

Published service area

Named SAIL local office; no separate county assignment is inferred from its address. County service limits are attached to the central administrative route.

Mailing address
PO Box 183, Haines, AK 99827

Published Haines office mailing address for general correspondence; not identified as a claims, records or application destination.

Physical address
431 Union Street, Haines, AK 99827

Published Haines office location; separate from any explicitly listed mailing address.

Published SAIL local office contact. Confirm staff availability and service-specific eligibility; office hours are subject to change.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Klawock office — independent-living program inquiries

Official page read
Phone877-658-2412Fax

888-521-4872

Klawock SAIL office fax; no dedicated claims or records submission purpose is stated.

Published email

klawock@sailinc.org

Klawock SAIL office inquiries; no dedicated medical-records or benefit-document submission purpose is published.

Published hours

By appointment.

Product, plan and location

Confirm the exact product or service
Alaska

Published service area

Named SAIL local office; no separate county assignment is inferred from its address. County service limits are attached to the central administrative route.

Mailing address
PO Box 144, Klawock, AK 99925

Published Klawock office mailing address for general correspondence; not identified as a claims, records or application destination.

Physical address
465 Summit Street, top floor

Published Klawock office location; separate from any explicitly listed mailing address.

Published SAIL local office contact. Confirm staff availability and service-specific eligibility; office hours are subject to change.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Kake office — independent-living program inquiries

Official page read
Phone907-785-6471Published email

kake@sailinc.org

Kake SAIL office inquiries; no dedicated medical-records or benefit-document submission purpose is published.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alaska

Published service area

Named SAIL local office; no separate county assignment is inferred from its address. County service limits are attached to the central administrative route.

Mailing address
PO Box 316, Kake, AK 99830

Published Kake office mailing address for general correspondence; not identified as a claims, records or application destination.

Physical address
540 Keku Road

Published Kake office location; separate from any explicitly listed mailing address.

Menu guidance in the source record

Extension 117.

Menus can change. No live call verification is claimed.

Services are offered in cooperation with the Organized Village of Kake tribal social services. Published SAIL local office contact. Confirm staff availability and service-specific eligibility; office hours are subject to change.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Angoon office — independent-living program inquiries

Official page read
Phone888-487-1022Published email

angoon@sailinc.org

Angoon SAIL office inquiries; no dedicated medical-records or benefit-document submission purpose is published.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alaska

Published service area

Named SAIL local office; no separate county assignment is inferred from its address. County service limits are attached to the central administrative route.

Mailing address
PO Box 503, Angoon, AK 99820

Published Angoon office mailing address for general correspondence; not identified as a claims, records or application destination.

Physical address
315 Heendea Street, Angoon, AK 99820

Published Angoon office location; separate from any explicitly listed mailing address.

Published SAIL local office contact. Confirm staff availability and service-specific eligibility; office hours are subject to change.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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