Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Referral Navigation Team — outside provider referrals

Official page read

Phone888-834-1788Fax

916-503-7632

Referral form and clinical documents.

Published email

Referralnavigation@sutterhealth.org

Referral submissions and questions.

Published hours

Monday–Friday, 8:00 a.m.–5:00 p.m.

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Concierge referral team for providers referring patients to Sutter specialists; fax or email the referral form with insurance card, chart notes, reports and labs. Not prior authorization with health plans.

View source ↗ · Source checked 2026-10-25 · Same referral team number for patients ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Service Desk — clinical application access for outside providers

Official page read

Phone888-888-6044Published email

phyinterop@sutterhealth.org

Physician information and interoperability access questions.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

For providers, office staff, third-party billers and business associates having trouble accessing Sutter clinical applications (e.g., SutterLink). Local number 916-363-2233 is also published.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

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Contact you calledWhen you called (your local time)

Minutes until a person answered / you stopped waitingOutcome

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

Practice NPI and tax ID, kept in your secure workspace
Exact product name and member ID card
A one-sentence request and your office callback number

Questions to resolve

Does this team handle this plan and state?
Which department owns the next step?
What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.