Tempus

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Tempus patient finance — cost questions and estimates

Official page read
Phone800-739-4137Published email

billing@tempus.com

Tempus cost estimates, out-of-pocket cost and financial-assistance questions; no application submission method is inferred.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Published service area

Tempus-branded U.S. financial questions. The ordering page permits U.S.-based patients to apply; Good Faith Estimate eligibility follows the circumstances stated on its policy page. Ambry remains a separately routed subsidiary.

Mailing address

Not researched for this route

Published contact for a Good Faith Estimate when the stated self-pay/uninsured circumstances apply; the ordering page also directs out-of-pocket cost and financial-assistance questions to this mailbox. U.S.-based patients may apply for assistance, but approval is not assured. Ambry invoices and programs retain their separate Ambry contacts.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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