DialClerk Directory

Tempus

Labs and diagnostic testing

Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.

test orders

Tempus oncology — orders, status and specimen logistics

Official page read
Phone800-739-4137Fax

800-893-0276

Completed Tempus requisition submission, explicitly stated on the ordering page.

Published email

support@tempus.com

Tempus requisition submission, oncology order/status questions and published logistics support.

Published hours

Monday-Friday, 7 a.m.-7 p.m. CST as printed on the contact page.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Published service area

Organization-specific U.S. administrative support. Test availability, ordering requirements, insurance and assistance terms require individual confirmation; no county service area is inferred.

Mailing address

Not researched for this route

Submit completed Tempus requisitions using the published email or fax. The same support team handles order status, kit questions and mobile-phlebotomy scheduling inquiries. Administrative support does not establish test suitability, availability or coverage. Ambry-specific support remains with Ambry.

View source ↗ · Source checked 2026-10-22 · tempus contact ↗ · tempus ambry ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

lab client services

Tempus neurology and psychiatry — administrative support

Official page read
Phone

No phone listed for this route

Published email

help@tempus.com

Tempus Neurology & Psychiatry support inquiries.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Published service area

Organization-specific U.S. administrative support. Test availability, ordering requirements, insurance and assistance terms require individual confirmation; no county service area is inferred.

Mailing address

Not researched for this route

Email explicitly labeled Neurology & Psychiatry support on the ordering page. No separate phone or application destination is inferred. This route covers Tempus-branded support; it is not Ambry customer service.

View source ↗ · Source checked 2026-10-22 · tempus ambry ↗

Report an update

patient billing

Tempus patient finance — cost questions and estimates

Official page read
Phone800-739-4137Published email

billing@tempus.com

Tempus cost estimates, out-of-pocket cost and financial-assistance questions; no application submission method is inferred.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Published service area

Tempus-branded U.S. financial questions. The ordering page permits U.S.-based patients to apply; Good Faith Estimate eligibility follows the circumstances stated on its policy page. Ambry remains a separately routed subsidiary.

Mailing address

Not researched for this route

Published contact for a Good Faith Estimate when the stated self-pay/uninsured circumstances apply; the ordering page also directs out-of-pocket cost and financial-assistance questions to this mailbox. U.S.-based patients may apply for assistance, but approval is not assured. Ambry invoices and programs retain their separate Ambry contacts.

View source ↗ · Source checked 2026-10-22 · tempus order ↗ · tempus ambry ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.

Have ready in your secure workspace

  • Lab and test name from the order or bill
  • Ordering practice and existing order reference
  • The specific administrative question

Questions to resolve

  • Is this the performing laboratory and correct support team?
  • What secure channel handles this order, result or billing question?
  • Are there test-specific submission or specimen instructions?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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