DialClerk Directory

Medicare and Medicaid

TennCare

Phone, published email, fax, addresses and the next step for your office.

4 contact routesNo directory research calls placed

provider services

TennCare Provider Services / Call Center

Official page read
Phone800-852-2683

TennCare provider Call Center / Provider Services Team.

Published email

Provider.registration@tn.gov

TennCare provider assistance, as designated with the Provider Services Team and provider Call Center on the current official contact pages.

Published hours

Mon–Fri 8am–4:30pm Central (the source labels the time zone CST)

Product, plan and location

medicaid
Tennessee

Mailing address

Not researched for this route

The current provider contact page publishes this phone and email, and the general contact page corroborates them under TennCare Providers. The provider contact page lists separate P.O. boxes for specific claim types; none is presented as a general mailing address for this call-center route.

View source ↗ · Source checked 2026-10-22 · TennCare Providers section corroborating phone and email ↗ · Current provider index linking the contact page ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

OptumRx TennCare member pharmacy call center

Official page read
Phone888-816-1680

OptumRx Member Call Center for TennCare prescription/refill help; TennCare also publishes it for the Pharmacy & Diaper Program.

Published hours

Not published in this record

Product, plan and location

medicaid
Tennessee

Mailing address

Not researched for this route

This is the member pharmacy support number. TennCare’s provider pharmacy-benefits-manager page designates a separate Pharmacy Support Center for provider pharmacy matters. No provider PA fax or general TennCare email is assigned to this member route; hours are not established in the retained current source.

View source ↗ · Source checked 2026-10-22 · Current Pharmacy & Diaper Program contact ↗ · Separate provider pharmacy support designation ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Provider registration

Official page read
Phone800-852-2683Fax

615-248-4386

Published email

Provider.Registration@tn.gov

Published hours

Not published in this record

Product, plan and location

medicaid
Tennessee

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Provider registration fax (alternate)

Official page read
Phone

No phone listed for this route

Fax

866-456-8059

Published hours

Not published in this record

Product, plan and location

medicaid
Tennessee

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

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