TennCare

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

TennCare Provider Services / Call Center

Official page read
Phone800-852-2683

TennCare provider Call Center / Provider Services Team.

Published email

Provider.registration@tn.gov

TennCare provider assistance, as designated with the Provider Services Team and provider Call Center on the current official contact pages.

Published hours

Mon–Fri 8am–4:30pm Central (the source labels the time zone CST)

Product, plan and location

medicaid
Tennessee

Mailing address

Not researched for this route

The current provider contact page publishes this phone and email, and the general contact page corroborates them under TennCare Providers. The provider contact page lists separate P.O. boxes for specific claim types; none is presented as a general mailing address for this call-center route.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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