Teva Cares Foundation

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient assistance

Teva Cares — application intake and program questions

Official page read
Phone877-237-4881Fax

877-438-4404

Published hours

Monday-Friday, 9 a.m.-8 p.m. Eastern, excluding holidays

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Teva Cares Foundation Patient Assistance Program P.O. Box 501827 San Diego, CA 92150

Completed Teva Cares PAP applications and required supporting documents; not Teva Total Support enrollment or patient payments.

The current medicines page explicitly lists these five medicines. The current linked generic application requires patient and prescriber sections and requested insurance/income documentation. Faxed prescriptions must come from the prescriber’s office. The foundation is legally separate from Teva Pharmaceuticals USA; each application requires foundation review.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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