Teva Total Support

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Teva Total Support — AUSTEDO and AUSTEDO XR enrollment and benefits investigation

Official page read
Phone800-887-8100Fax

844-257-6126

Published hours

Monday-Friday, 9 a.m.-8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Fax the completed formulation-specific enrollment form and required insurance cards. The authorization describes benefits investigation, coverage coordination, financial-assistance evaluation and prescription coordination. Use the January 2026 XR form for AUSTEDO XR and May 2026 twice-daily form for AUSTEDO. Teva Cares foundation applications use separate intake.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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