Travelers (workers compensation)

Provider portals and EDI

Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

portal

Claim self-service - find assigned claim professional, claim status and billing information (provider)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

workers comp
National contact — confirm product and location

Mailing address

Not researched for this route

Travelers' provider page: search by claim number and date of injury to find the assigned claim professional, check whether a claim is open and find billing information. Web tool only. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

View source ↗ · Source checked 2026-10-25

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portal

File Upload - send bills and documents to the assigned Claim team

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

workers comp
National contact — confirm product and location

Mailing address

Not researched for this route

Travelers' provider page: File Upload securely sends bills and other documents directly to the appropriate Claim team (no fax or mail address needed). Web tool only. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

View source ↗ · Source checked 2026-10-25

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portal

eBilling - electronic bills through Jopari or Data Dimensions (provider)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

workers comp
National contact — confirm product and location

Mailing address

Not researched for this route

Travelers' provider page directs providers to log in or register for electronic billing with its partners Jopari or Data Dimensions. Payer IDs are not published on the page; get them from the clearinghouse enrollment. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

View source ↗ · Source checked 2026-10-25

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Call preparation · editorial guide

Make the call count.

Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

Have ready in your secure workspace

  • Portal name or transaction type
  • Error code and timestamp without patient data
  • Account administrator and transaction trace reference

Questions to resolve

  • Is this a portal permission, clearinghouse or payer issue?
  • What trace identifier is needed through the secure support channel?
  • How will the office confirm the issue is resolved?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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