Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.
fax prior auth
East Region (Humana Military) — Referral and authorization request fax (medical)
Official page read
Phone
No phone listed for this route
Fax
877-548-1547
Referral/authorization requests when the provider self-service portal cannot be used
Published hours
Not published in this record
Product, plan and location
tricare National contact — confirm product and location
Mailing address
Not researched for this route
TRICARE East Region. The handbook says to submit referrals and authorizations through the provider self-service portal and to fax only if electronic submission is not feasible. Not for mental health requests (separate fax) and not for appeals.
East Region (Humana Military) — Mental health referral and authorization fax
Official page read
Phone
No phone listed for this route
Fax
877-378-2316
Published hours
Not published in this record
Product, plan and location
tricare National contact — confirm product and location
Mailing address
Not researched for this route
TRICARE East Region. Mental health referral/authorization requests and mental health continued-stay paperwork when electronic submission is not feasible. Handbook also says to fax this line within one business day for certain mental health notifications; read the handbook section before faxing.
West Region (TriWest) — Referral/authorization request fax (paper form)
Official page read
Phone
No phone listed for this route
Fax
866-852-1893
Published hours
Not published in this record
Product, plan and location
tricare National contact — confirm product and location
Mailing address
Not researched for this route
TRICARE West Region. The form says to use the Availity referral management system first and resubmit prior faxes online; fax is limited use. Return the completed form to this fax.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
Help the next office
How did your call go?
Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
Share a call experienceSuggest a contact correction
Call preparation · editorial guide
Make the call count.
Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.
Have ready in your secure workspace
Ordering and rendering provider details
Service codes, requested dates and units
Existing authorization or submission reference
Questions to resolve
Is this the correct reviewer for this service and product?
Which documents are missing, and where should they be sent?
What is the case number and next status-check date?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
For healthcare offices
Found the contact. Still need to make the call?
Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.
For the people making the calls
Put payer follow-up on your office’s worklist.
Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.
A request does not create an account or start a call. Use business contact information only. No patient information.
DialClerk Directory