TriCore Reference Laboratories

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Location records

41 location records. Each record retains its published address and contact details.

Different source programs can refer to the same physical place. Counts describe location records and do not measure unique facilities.

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patient billing

Patient billing, payments and estimates

Official page read
Phone800-541-9557Published email

revenueoperations@tricore.org

Billing questions and concerns about estimates for laboratory services billed by TriCore.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
TriCore, PO Box 27561, Dept #30775, Albuquerque, NM 87125

Patient payments; include the statement stub per Pay by Mail instructions.

Direct local billing phone: 505.938.8910. The page also publishes 505.938.8888 option 3 for bill questions. Estimates apply only to services TriCore will bill; the page refers orders billed by Presbyterian or University of New Mexico Hospitals to those organizations.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Payment installments and uninsured discount inquiries

Official page read
Phone877-267-2428Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Payment Installments section lists this toll-free phone and local 505.247.0244 for qualification inquiries. Page describes time-limited uninsured discount conditions; no discount or eligibility guarantee is made.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

New Mexico self-pay and uninsured debt-protection submissions

Official page read
Phone

No phone listed for this route

Published email

revenueoperations@tricore.org

Submit the linked indigency form to the billing office for review of self-pay/uninsured debt-collection protection.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New Mexico

Mailing address

Not researched for this route

Page limits this protection to New Mexico residents determined to be indigent. It links the state 2026 attestation form. This is a protection review route, not a blanket debt waiver. Assistance mailing address withheld: this section prints PO Box 25627, Albuquerque, NM 87110, while provider-payment instructions print 87125 for that PO box. Confirm with Revenue Operations.

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Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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