Records, fax and other contacts

Find other published document channels. Confirm the department and purpose before sending any records.

fax other

Health information management / medical records release — Tufts Medical Center

Official page read

Phone617-636-6310Fax

617-636-4822

Signed authorization forms (Tufts Medical Center).

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Tufts Medical Center Health Information Management Dept, Release of Information 800 Washington Street, Box 999 Boston, MA 02111

Mailed authorizations (Tufts Medical Center).

Release of Information office listed on the Tufts Medicine authorization form (version dated 8/11/2026). Sharecare is the records partner: patients can request online or call 866.892.1780; third parties (attorneys, insurers, providers) upload requests with authorization online. Urgent physician requests needed for care within 48 hours: fax 1.866.920.6415.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Lowell General Hospital

Official page read

Phone978-937-6327Fax

978-937-6869

Signed authorization forms (Lowell General).

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Health Information Management Dept, Release of Information 295 Varnum Avenue Lowell, MA 01854

Mailed authorizations (Lowell General).

Lowell General Hospital Release of Information (Tufts Medicine).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — MelroseWakefield Healthcare

Official page read

Phone781-979-3215Fax

781-979-3217

Signed authorization forms (MelroseWakefield).

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Health Information Management Dept, Release of Information 585 Lebanon Street Melrose, MA 02176

Mailed authorizations (MelroseWakefield).

MelroseWakefield Healthcare Release of Information (Tufts Medicine).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Medical records — urgent physician requests (care within 48 hours) and records help line

Official page read

Phone866-892-1780Fax

866-920-6415

Urgent physician record requests.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Fax is for STAT physician requests needed for medical care within 48 hours. Phone is the Tufts Medicine/Sharecare records help line (status, options, payment).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Contact to correctWhat needs correcting?Proposed public informationOfficial page that supports the correctionThis is public organization information only. I have not included patient, member, claim or private contact details. Privacy notice.

Call preparation · editorial guide

Make the call count.

Find other published document channels. Confirm the department and purpose before sending any records.

Have ready in your secure workspace

Recipient department and exact document request
Required release or authorization
Secure return contact and existing request reference

Questions to resolve

Is this the correct destination for this document type?
Is there a secure portal or required form?
How is receipt confirmed?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

Records, fax and other contacts

How did your call go?

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Suggest a correction

Make the call count.

Have ready in your secure workspace

Questions to resolve

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