UF Health

Bill questions, itemized bills and card payments for UF Health Gainesville/Shands accounts. Local number (352) 265-7906. Independent physicians bill separately.

Local billing customer service and card payments; same department as the toll-free line.

Financial assistance for UF Health (Gainesville, Central Florida, Jacksonville, St. Johns). Independent physicians are not covered by the policy.

For patients applying for the City of Jacksonville City Contract program.

Patients send the signed UF Health medical request form by fax, mail or in person (UF Health Professional Park, 3300 SW Williston Road, Gainesville). UF Health generally does not fax records except to providers.

For non-UF Health Shands doctors' offices: use the office fax cover sheet with patient name, DOB and records needed, write STAT, and fax to ROI; ROI faxes records directly to the office. Same fax printed on the UF Health authorization form (RI0001).

Records for UF Health Leesburg Hospital and UF Health Spanish Plaines Hospital.

Alternate published fax (904) 244-3360. Email address is a Verisma (release-of-information vendor) mailbox published by UF Health.

One-call access for referring providers, hospitals and EMS for urgent transfers, direct admissions and inpatient coordination across UF Health.

To schedule a patient, ask about a referral or speak with a UF physician. Toll-free (855) 633-0411.

Referral documents for UF Health Jacksonville specialty clinics. Toll-free fax (855) 383-1075; separate lab (904) 244-3166 and radiology (904) 244-7149 fax lines.

Referrals to UF Health Central Florida; after-hours calls route to the UF Health Medical Group answering service.

Fax referral with demographic and insurance information, clinic notes and test results for pediatric new-patient triage.

Admitting office listed in the UF Health Shands telephone directory; not a transfer line.

Bill questions for UF Health Jacksonville and UF Jacksonville Physicians. Messages also via MyUFHealth.