Mailing addressHealth Information Department
PO Box 100348
Gainesville, FL 32610
Signed records requests; subpoenas per page
Patients send the signed UF Health medical request form by fax, mail or in person (UF Health Professional Park, 3300 SW Williston Road, Gainesville). UF Health generally does not fax records except to providers.
For non-UF Health Shands doctors' offices: use the office fax cover sheet with patient name, DOB and records needed, write STAT, and fax to ROI; ROI faxes records directly to the office. Same fax printed on the UF Health authorization form (RI0001).
Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
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Call preparation · editorial guide
Make the call count.
Find other published document channels. Confirm the department and purpose before sending any records.
Have ready in your secure workspace
Recipient department and exact document request
Required release or authorization
Secure return contact and existing request reference
Questions to resolve
Is this the correct destination for this document type?
Is there a secure portal or required form?
How is receipt confirmed?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
For healthcare offices
Found the contact. Still need to make the call?
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For the people making the calls
Put payer follow-up on your office’s worklist.
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A request does not create an account or start a call. Use business contact information only. No patient information.
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