DialClerk Directory

UPMC

Patient assistance programs

Find medicine and test assistance programs, enrollment teams and financial-support contacts. Manufacturer programs, lab assistance and independent grants have different eligibility rules.

patient assistance

Patient Financial Services Center — financial assistance and insurance enrollment help

Official page read
Phone800-371-8359Published email

PatientFinancialServicesCenter@upmc.edu

Published hours

Monday through Friday, 8 a.m. to 4 p.m.

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

Physical address
2 Hot Metal Street Quantum One, 1st Floor Pittsburgh, PA 15203

Patient Financial Services Center

Menu guidance in the source record

Option 4 appointment; option 5 price estimate

Menus can change. No live call verification is claimed.

Specialists help review Financial Assistance eligibility, Marketplace enrollment and payment for urgent services for uninsured/underinsured patients; appointments via option 4, price estimates via option 5. Mon-Fri 8 a.m.-4 p.m.

View source ↗ · Source checked 2026-10-25 · 1-800-371-8359; option 5 price estimate ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial assistance — Patient Financial Coordinator line and application fax (policy summary)

Official page read
Phone833-298-7321Fax

412-432-5807

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

Menu guidance in the source record

Option 2 information; option 4 in-person appointment

Menus can change. No live call verification is claimed.

Plain-language financial assistance summary: request information/assistance via option 2, in-person application appointments via option 4; application fax. This number differs from the Patient Financial Services Center line on the billing contact page.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find medicine and test assistance programs, enrollment teams and financial-support contacts. Manufacturer programs, lab assistance and independent grants have different eligibility rules.

Have ready in your secure workspace

  • Exact medicine or test name and program
  • Current application or billing reference, kept privately
  • Insurance category and the program’s current required forms

Questions to resolve

  • Does this program support this exact medicine or test?
  • Which eligibility requirements and enrollment documents apply?
  • Where should the application go, and how can receipt be confirmed?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice