UVA Health

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Patient Billing Office

Official page read
Phone434-297-5416Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address

Not researched for this route

Billing and financial assistance questions, no-interest payment plans, and help understanding bills and insurance payments. Billing concerns: Billing Ombudsman 434.243.4249.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Pay by phone

Official page read
Phone844-377-0846Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address

Not researched for this route

Pay UVA Health billing statement balances by phone (also payable online through MyChart).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Patient cost estimates

Official page read
Phone434-243-7283Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address

Not researched for this route

Help with price estimates for upcoming services (also available through the MyChart Patient Estimates tool or online estimate form).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial assistance — Financial Counseling Team

Official page read
Phone

No phone listed for this route

Fax

434-924-1251

Completed financial assistance applications

Published hours

Mon–Fri 8 a.m.–4:30 p.m. (in-person locations)

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address
UVA Health Financial Counseling P.O. Box 800846 Charlottesville, VA 22908

Financial assistance applications

Submit completed financial assistance applications by fax, mail, MyChart or in person; questions go to 434.297.5416 (Patient Billing Office/Financial Counseling).

View source ↗ · Source checked 2026-10-25

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Help the next office

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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