UW Medicine

Billing questions and payment plans for UW Medicine bills (Harborview, UW Medical Center – Montlake and Northwest, UW Physicians, UW Medicine Primary Care). Automated pay-by-phone 24/7; agents weekdays. Insurance-coverage questions go to the patient's health plan.

Toll-free alternative to the Patient Accounts and Support Services local number for UW Medicine bill questions and payment plans.

Schedule with UW Medicine financial counselors to apply for UW Medicine financial assistance (charity care) or to screen uninsured patients for Apple Health/Medicaid and Washington Health Benefit Exchange coverage.

Pre-service price estimates for Harborview and UW Medical Center; callers need the CPT code(s) from the ordering office. Request at least seven days before service for prepay/uninsured discounts. UW Medicine Primary Care estimates use 206-520-5000 instead.

Prepay an estimate for Harborview services by phone or in person (325 Ninth Ave., First Floor Center Tower, Room 150).

Prepay an estimate for UW Medical Center – Montlake or Northwest services by phone.

Enterprise Records and Health Information release of information for Harborview Medical Center, UW Medical Center – Montlake, Roosevelt and Northwest, UW Medicine Primary Care and Eastside Specialty Center. Fax is for records REQUESTS only; records being sent to UW Medicine go directly to the requesting provider/department. Continuity-of-care copies are free.

Submit a Request for Correction or Amendment of the Medical Record (care at Harborview, UWMC, Primary Care, Eastside Specialty Center, Husky Health Center). Not for release-of-information requests.

Radiology image requests for UW Medical Center (signed authorization required).

Radiology image requests for Harborview Medical Center (signed authorization required).

Radiology image requests for UW Medical Center – Northwest. Breast imaging requests use a separate fax (206-668-1790).

Urgent transfer requests to UW Medicine hospitals; out-of-state callers use the toll-free number. Coordinators complete intake and can relay air transport to Airlift Northwest. Patients/families checking transfer status should contact the sending facility.

Washington callers' Transfer Center number; fax the patient face sheet/demographics (also 206-744-6167) or email transfercenter@uw.edu so an MRN can be created for the accepting physician.

Referring clinicians call to refer a patient to UW Medicine services.

Practitioner line for physician-to-physician consultation and clinician questions.