Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.
patient billing
Patient Accounts and Support Services — hospital and physician bills
Billing questions and payment plans for UW Medicine bills (Harborview, UW Medical Center – Montlake and Northwest, UW Physicians, UW Medicine Primary Care). Automated pay-by-phone 24/7; agents weekdays. Insurance-coverage questions go to the patient's health plan.
Schedule with UW Medicine financial counselors to apply for UW Medicine financial assistance (charity care) or to screen uninsured patients for Apple Health/Medicaid and Washington Health Benefit Exchange coverage.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.
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Lab or provider bill and relevant insurance explanation, kept privately
Existing billing or assistance reference
Authorized representative information if required
Questions to resolve
Is this a bill, insurance explanation or assistance application?
Which department reviews the balance or assistance request?
What written confirmation will document the next step?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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