Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.
patient billing
Patient billing customer service (VCU Medical Center, MCV Physicians, CMH)
Central billing contact for VCU Medical Center and MCV Physicians bills, payment options/arrangements; also used for Community Memorial Hospital (CMH) billing questions and family-bill consolidation (ClearBalance) information.
Mailing addressVCU Health Public Benefits Department
PO Box 718997
Philadelphia, PA 19171-8977
Financial assistance applications
Financial counselors for financial assistance applications and Medicaid/Marketplace enrollment help. Completed applications may be mailed or faxed to the Public Benefits Department.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
Help the next office
How did your call go?
Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
Share a call experienceSuggest a contact correction
Call preparation · editorial guide
Make the call count.
Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.
Have ready in your secure workspace
Lab or provider bill and relevant insurance explanation, kept privately
Existing billing or assistance reference
Authorized representative information if required
Questions to resolve
Is this a bill, insurance explanation or assistance application?
Which department reviews the balance or assistance request?
What written confirmation will document the next step?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
For healthcare offices
Found the contact. Still need to make the call?
Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.
For the people making the calls
Put payer follow-up on your office’s worklist.
Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.
A request does not create an account or start a call. Use business contact information only. No patient information.
DialClerk Directory