VillageCareMAX

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Original and corrected physical-health claims

Official page read
Phone855-769-2500Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address
VillageCareMAX Claims, PO Box 3238, Scranton, PA 18505

Original and corrected paper physical-health claims.

2026 Q2 bulletin, updated July 10, 2026. Electronic physical-health claims use Availity payer ID 26545. Contract-specific filing limits apply. New York health-plan administration. Confirm the member’s VillageCareMAX product and eligibility; the discontinued Medicare Health Advantage FLEX product is not presented as current.

View source ↗ · Source checked 2026-10-22

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Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

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  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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