Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Pharmacy audit

Official page read

Phone888-479-2000Fax

855-618-4611

Published email

rxaudits@welldynerx.com

Pharmacy Audit contact in the current linked manual page 10; not member reimbursement claims or PA submissions.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The manual’s Pharmacy Audit row explicitly pairs this phone, fax and email. The general member phone is shared, while audit documents use the specifically labeled audit channels.

View source ↗ · Source checked 2026-10-22 · welldyne pharmacies ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

PBM member reimbursement — claim form by mail

Official page read

Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

WellDyne Claims Department P.O. Box 90369 Lakeland, FL 33804

Completed PBM reimbursement claim form and original pharmacy label/receipt required by the current linked form.

Current member resources label this PBM Reimbursement Claims. The form directs questions to the number on the member ID card and supplies no claim fax or email. It is printed copyright 2022 / mem-0008c_060622_1 and remains currently linked; no reimbursement entitlement is inferred.

View source ↗ · Source checked 2026-10-22 · welldyne member resources ↗

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Call preparation · editorial guide

Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

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Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers

Questions to resolve

Was the claim received and accepted for processing?
What specifically prevents payment or final processing?
Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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