Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Gainwell — CMS-1500 paper claims mailing address

Official page read

Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
West Virginia

Mailing address

PO Box 3767 Charleston WV 25337

Confirm purpose before mailing

West Virginia Medicaid fee-for-service CMS-1500 claim forms (Gainwell fiscal agent).

View source ↗ · Source checked 2026-10-25

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claims

Gainwell — UB-04 paper claims mailing address

Official page read

Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
West Virginia

Mailing address

PO Box 3766 Charleston WV 25337

Confirm purpose before mailing

UB-04 institutional claim forms.

View source ↗ · Source checked 2026-10-25

Report an update

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Call preparation · editorial guide

Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

Have ready in your secure workspace

Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers

Questions to resolve

Was the claim received and accepted for processing?
What specifically prevents payment or final processing?
Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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