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OptumHealth line for Oxford (UnitedHealthcare) physical and occupational therapy, including the Oxford PT/OT Voluntary Prior Approval form.

OptumHealth Northeastern Regional Office line for the Empire Plan (NYSHIP, administered by UnitedHealthcare) chiropractic/physical therapy managed physical medicine program.

OptumHealth Western Regional Office (ACN Group of California, Knox-Keene plan) for California chiropractic/physical medicine programs; the operations manual also lists this number for Knox-Keene member services and interpreter requests.

Page: FFS Medi-Cal network of the County of San Diego Mental Health Plan; Optum is the county's administrative services organization. Option 4 is listed for electronic-claims enrollment. Not a commercial plan line.

Support Desk number on the county staff and providers page's contact card; for website, registration and system-access issues, not claims.

Confidential crisis and referral line for the public (suicide prevention, mental health and substance use referrals, 200+ languages). Offices use it to refer patients; not a provider billing line.

Page: Optum San Diego is the single point of access for Assertive Community Treatment, Forensic ACT and Intensive Case Management referrals; call to submit a referral form.

Page: TERM is the county program for Child Welfare and Juvenile Probation clients; Optum contracts, credentials and monitors TERM providers.

E-prescribe NPI 1083045140, NCPDP 1564930, Jeffersonville IN.

Provider line option 1. A 2026 neurology document lists fax 888-594-4844 for neurology; confirm per drug.

Optum Frontier Therapies (rare and limited-distribution therapies) provider support phone, fax and email as published on Optum's pharmacy support page.

Dedicated IG/biologics infusion team for referral forms such as IG, infliximab products, neuro biologics, MS infusions (Ocrevus, Briumvi, Tysabri) and rheumatology biologics. Another Optum support page shows 1-887 and 1-877-594-4844 variants for some teams, which look like typos; use the referral-forms page numbers.

Patients call a patient care coordinator to start financial-assistance help for specialty medications. For infusion: immunoglobulin 1-877-342-9352, bleeding disorders 1-855-855-8754. Patient-facing.

CMS ACO ID A5058. Public reporting / administrative contact from the CMS PY2026 dataset, modified April 16, 2026. This is not a claims, eligibility, enrollment, or urgent clinical line. State tags identify states containing counties where more than 1% of assigned beneficiaries reside; they are not a statewide service-coverage or eligibility guarantee. The ACO reporting website was supplied in the dataset and was not individually reviewed in this batch.

Use the current Nevada Medicaid pharmacy resources and member-plan instructions. The government pharmacy archive directs current information to Prime Therapeutics State Government Solutions. Nevada Medicaid Fee-for-Service transitioned to Magellan Medicaid Administration effective July 1, 2022; current Prime Nevada documents publish the supported PA route separately. The accessible FA-59 Optum form is dated May 11, 2017 and lists historical 855-455-3311 / 855-455-3303; these values are withheld from current routing. This does not establish disconnection and is not based on Optum’s general fax-retirement notice. Do not apply FFS routing to managed-care pharmacy benefits without checking the plan.

For dispensing pharmacies and pharmacy staff. Select the member’s legacy RxBIN/PCN and ID-card route; this is not a universal member service number. The manual’s BIN inventory is explicitly as of 2024-11-01 despite the 2026 edition. Section III.A, page 21. TDHI accessibility number separately published: 866-498-5428.

For dispensing pharmacies and pharmacy staff. Select the member’s legacy RxBIN/PCN and ID-card route; this is not a universal member service number. The manual’s BIN inventory is explicitly as of 2024-11-01 despite the 2026 edition. Section III.A, page 21. TDHI accessibility number separately published: 866-498-5428.

Page 23 publishes mail/fax routes for requests about formulary changes or PA guidelines. Address Clinical Formulary Operations for formulary changes; Clinical Programs for PA guidelines. This is not patient-specific PA intake. The current manual lists 1 Optum Circle; older indexed editions list Irvine or 11000 Optum Circle.

Page 23 publishes mail/fax routes for requests about formulary changes or PA guidelines. Address Clinical Formulary Operations for formulary changes; Clinical Programs for PA guidelines. This fax is recorded for this documented administrative purpose; do not infer acceptance of patient-specific PA requests from it.

Optum Rx home delivery (mail order) pharmacy prescriber support. Specialty and infusion referrals use the Optum Specialty/Infusion team lines instead.

IHCP Quick Reference Guide (version 14.1, May 2026): Optum Rx Clinical and Technical Help Desk and PA fax for FFS pharmacy; mail Optum Rx – PA, PO Box 44085, Indianapolis, IN 46244-0085. Managed care members use their plan PBM.

TennCare general PA form (revision 10/2026): PA requests to Optum Rx by fax, phone or ePA (CoverMyMeds); response within 24 hours. Use drug-specific forms when available.

OptumRx Pharmacy Support Center for TennCare pharmacy claims (from a November 2024 TennCare provider notice). Prescriber PA uses the Clinical Call Center 866-434-5524.

Peoples Health’s current coverage-decisions page explicitly directs doctors/providers to Optum Rx at 800-711-4555 for Part D coverage-determination requests. Louisiana plan scope is supported by its October 2025 fact sheet; no nationwide plan availability inferred. The current plan page does not publish hours for this PA number, so the former 7 a.m.–midnight/Saturday hours are withheld. Optum’s general PA webpage separately publishes weekday Pacific hours, which are not promoted as Peoples Health-specific hours. No current plan-specific submission fax was established; the former third-party fax is not restored.

Page 24: request copies of prior pharmacy communications. The current edition publishes this email only; older indexed editions also give a Schaumburg address, phone and fax, which are not imported here.

Page 22: pharmacy reimbursement/Maximum Allowable Cost price appeals for Lists 1 and 2. List 3 workers compensation and auto no-fault have separate routes. No general claims or clinical appeal scope inferred.

Pages 21–22 specifically label this number for Innoviant within the List 1 RxBIN PA service. For pharmacy-facing utilization-management/coverage/PA information; do not generalize to all List 1 plans or member service.

Pages 21–22: pharmacy-facing service for utilization-management requirements, coverage limitations, Part D decisions and PA information for List 2. The manual also prints an oral-PA fax, 866-511-2202, but the current PA webpage warns most patient-PA faxes are retiring except MA/RI/SC/TX. Current fax acceptance for a specific patient/plan was not established; use the appropriate electronic process or confirm by phone. Member inquiries should follow their ID card.

Page 21: technical issues with the pharmacy self-service website. Separate from prescription claim adjudication, benefits and patient-specific prior authorization.

For dispensing pharmacies processing UnitedHealthcare Individual and Family Plan claims in Colorado. Page 21; not a general UHC help desk.

For dispensing pharmacies processing UnitedHealthcare Individual and Family Plan claims, excluding Colorado. Page 21; other UHC and non-UHC plans must follow their specific routes. National phone scope does not imply service availability in every state.

For existing customers and their authorized users (account holders) only. US and Canada Oracle Cerner / Millennium client support line. Page says to log an eService ticket (available 24/7/365) if phone support is not available. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions.

For existing customers and their authorized users (account holders) only. Listed on the Oracle Health support page under United States / Canada as 'Oracle Cerner Health Services Support'. The page does not describe the scope further; use the client support line first. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions.

For existing customers and their authorized users (account holders) only. Listed on the Oracle Health support page as 'Physician Ambulatory Support' / 'Physician Practice' for US and Canada. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions.

Provider manual: also called the Administrative Services Organization (ASO) line; members call for referral to SMHS or SUD services. Carelon's California page lists the same number. Referral line, not a claims line.

Provider manual: call for descriptions of EPSDT services available in Orange County.

Provider manual: Managed Care Support Team mailbox for grievances and investigations, appeals/expedited appeals, state fair hearings, NOABDs and MCST training requests.

Provider manual: HIM team for organization of the legal health record, release of records, authorizations to disclose and child abuse reports.

Provider manual: setting up a new provider in the Integrated Records Information System (IRIS) for contract users. County IT service desk for account lockouts: 714-834-3128 option 1, servicedesk@ochca.com.

Provider manual (contract users section): call 714-834-5601 option 4. BHPManagedCare@ochca.com handles access logs, change of provider/second opinion, county credentialing, CalOptima credentialing, expired licenses and PAVE (SMHS).

Provider manual: information and linkage to any OC Health Care Agency Behavioral Health Services program, prevention through crisis response.

Provider manual: all front-office functions such as registration and billing support for contract users; call 714-834-6007 option 3.

Provider manual: compliance reporting contact for the Behavioral Health Plan.

Provider manual: provider directory notifications and monthly directory submissions for SMHS and DMC-ODS programs (due by the 15th).

Provider manual: Provider Transaction Access Number (PTAN) enrollment and inquiries. Supervision reporting forms go to BHPSupervisionForms@ochca.com.

Contact and county association read from the state local health department directory. Department website is the directory link and was not independently checked unless listed as a related source. No publication date is stated in the directory; sourceCheckedAt is the research date.

Published in the California Department of Public Health immunization-program directory. Confirm the requested vaccine, service, appointment and jurisdiction with the office. This source does not establish general billing or insurance-plan support.

NYSDOH lists this local health department number for communicable disease questions. Phone table revised March 2026.

Published county health-department contact; ask the office to route the administrative question to the relevant program.