Baptist Health (Jacksonville, FL)

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Billing customer service

Official page read
Phone904-459-2844Published email

ptaccounting@bmcjax.com

Published hours

Monday–Thursday 8 a.m.–8 p.m.; Friday 8 a.m.–5 p.m.; Saturday 9 a.m.–1 p.m.

Product, plan and location

Confirm the exact product or service
Florida

Mailing address
Baptist Health Payment Processing Center PO Box 736048 Dallas, TX 75373-6048

Check payments only (include account number)

Bill questions and itemized bills. Put the patient account number in the email subject; do not include SSN or card numbers.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial assistance evaluation — patient financial advocates

Official page read
Phone904-202-2092Published email

PFSFAAPPT@bmcjax.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Menu guidance in the source record

Option 3

Menus can change. No live call verification is claimed.

Arrange a financial evaluation; submit the completed form by email.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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