DialClerk Directory

Baptist Health (Jacksonville, FL)

Records, fax and other contacts

Find other published document channels. Confirm the department and purpose before sending any records.

fax other

Health information management / medical records release — Release of Information Office (patients and representatives)

Official page read
Phone904-202-5380Fax

904-202-5381

Published email

HIM.ROI@bmcjax.com

Published hours

Monday–Friday, 8 a.m.–4:30 p.m. (closed major holidays)

Product, plan and location

Confirm the exact product or service
Florida

Mailing address
Baptist Health Release of Information Office P.O. Box 10757 Jacksonville, FL 32247

Signed release authorizations

Signed release authorization by mail, fax or email for hospitals, free-standing ERs and primary/specialty offices. Unsigned or incomplete requests are not processed. Baptist MD Anderson and behavioral health outpatient records use separate routes.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — provider requests for continued care (hospitals and free-standing ERs)

Official page read
Phone

No phone listed for this route

Fax

904-202-2233

Published email

HIMUnitRecord@bmcjax.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

For health care providers/facilities requesting records for continued care; EpicCare Link is also offered. Facility phones: Baptist Jacksonville/Wolfson Children's 904.202.1169, Beaches 904.627.1807, Clay 904.516.1090, Nassau 904.321.3612, South 904.271.6040.

View source ↗ · Source checked 2026-10-24

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fax other

Health information management / medical records release — Baptist Behavioral Health outpatient records

Official page read
Phone904-376-3800Fax

904-390-7406

Published hours

Monday–Friday, 8 a.m.–5 p.m.

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Outpatient (office setting) behavioral health records only.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Baptist Medical Center Jacksonville / Wolfson Children's records phone (provider requests)

Official page read
Phone904-202-1169Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Facility records phone for provider continued-care requests; send requests to the hospital HIM fax 904.202.2233 or HIMUnitRecord@bmcjax.com.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Baptist Medical Center South / St. Augustine ER / HealthPlace Nocatee records phone (provider requests)

Official page read
Phone904-271-6040Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Facility records phone for provider continued-care requests.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Make the call count.

Find other published document channels. Confirm the department and purpose before sending any records.

Have ready in your secure workspace

  • Recipient department and exact document request
  • Required release or authorization
  • Secure return contact and existing request reference

Questions to resolve

  • Is this the correct destination for this document type?
  • Is there a secure portal or required form?
  • How is receipt confirmed?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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