DialClerk Directory

Blue Cross and Blue Shield of Alabama

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

In-state participating providers — general provider inquiry

Official page read
Phone877-231-7239Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Participating professional providers (also participating home care agencies).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

In-state participating hospitals — general provider inquiry

Official page read
Phone800-760-6852Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Participating hospitals.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Non-participating hospitals and providers

Official page read
Phone205-733-7016Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

IVR with representative availability for non-participating hospitals, providers and home care agencies.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Federal Employee Program (R prefix) provider inquiry

Official page read
Phone800-492-8872Published hours

Not published in this record

Product, plan and location

fehb
Alabama

Mailing address

Not researched for this route

FEP members (R prefix).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

NASCO group provider inquiry

Official page read
Phone800-548-0165Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Group-specific line for NASCO-administered accounts.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

General Electric group provider inquiry

Official page read
Phone800-655-5392Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Group-specific line for General Electric members.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Provider Engagement Consultants (networks and education)

Official page read
Phone866-904-4130Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Provider networks and education; select the option for your Provider Engagement Consultant. Local: 205-220-7200.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice