Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
claims
Healthy Blue South Carolina paper claims and provider disputes
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Phone
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Published hours
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Product, plan and location
medicaid South Carolina
Mailing addressHealthy Blue
P.O. Box 100317
Columbia, SC 29202-3317
Paper claims and provider disputes
Paper CMS-1500/UB-04 claims and provider disputes by mail; disputes may also be emailed (Provider Dispute Form) to HBProviderService@HealthyBlueSC.com or delivered in person at 4101 Percival Road, Columbia, SC 29229. Direct EDI payer ID 00403.
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Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
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Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers
Questions to resolve
Was the claim received and accepted for processing?
What specifically prevents payment or final processing?
Is a corrected claim, reconsideration or appeal the right route?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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