Bon Secours

Records, fax and other contacts

Find other published document channels. Confirm the department and purpose before sending any records.

fax other

Health information management / medical records release — St. Mary's Hospital and St. Francis Medical Center (Richmond)

Official page read
Phone804-281-8135Fax

804-673-9561

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address
Bon Secours 5801 Bremo Road Richmond, VA 23226

Mail authorization / record requests

Records for St. Mary's Hospital and St. Francis Medical Center. Fax or mail the completed authorization form with a copy of photo ID.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Memorial Regional Medical Center (Richmond)

Official page read
Phone804-764-6427Fax

804-764-6324

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address
Bon Secours Memorial Regional Medical Center 5801 Bremo Road Richmond, VA 23226

Mail authorization / record requests

Records for Memorial Regional Medical Center. Richmond Community Hospital uses the same fax with phone 804-545-3235. Fax or mail the completed authorization form with a copy of photo ID.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Maryview, Harbour View and DePaul (Portsmouth)

Official page read
Phone757-398-2250Fax

757-398-2180

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address
Bon Secours Maryview Medical Center Health Information Management Department 3636 High Street Portsmouth, VA 23707

Mail authorization / record requests

HIM department for Maryview Medical Center, Harbour View Medical Center and former DePaul Medical Center records (DePaul services consolidated to Maryview 4/1/2021). Fax or mail the completed authorization form with a copy of photo ID.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Mary Immaculate Hospital (Newport News)

Official page read
Phone757-886-6560Fax

757-886-6814

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address
Bon Secours Mary Immaculate Hospital Health Information Management Department 2 Bernardine Dr. Newport News, VA 23602

Mail authorization / record requests

HIM department for Mary Immaculate Hospital. Fax or mail the completed authorization form with a copy of photo ID.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Southside Regional Medical Center (Petersburg)

Official page read
Phone804-765-5760Fax

804-765-5766

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address
Southside Regional Medical Center 200 Medical Park Blvd Petersburg, VA 23805

Mail authorization / record requests

Records for Southside Regional Medical Center. Other Virginia facilities (Rappahannock General, Southern Virginia Regional, Southampton Memorial) are listed on the same page. Fax or mail the completed authorization form with a copy of photo ID.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find other published document channels. Confirm the department and purpose before sending any records.

Have ready in your secure workspace

  • Recipient department and exact document request
  • Required release or authorization
  • Secure return contact and existing request reference

Questions to resolve

  • Is this the correct destination for this document type?
  • Is there a secure portal or required form?
  • How is receipt confirmed?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice