CareFirst BlueCross BlueShield

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

CareFirst Advantage DualPrime (HMO D-SNP) — claims and correspondence address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

dsnp · medicare advantage
Maryland

Mailing address
CareFirst BlueCross BlueShield Medicare Advantage (HMO-SNP) P.O. Box 14361 Lexington, KY 40512

DualPrime claims and correspondence

DualPrime D-SNP (DNP prefix). Provider service is the same line as CHPMD (410-779-9359 or 800-730-8543).

View source ↗ · Source checked 2026-10-25

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claims

Commercial (BlueChoice/BluePreferred/HealthyBlue/Indemnity/BlueHPN) — paper claims address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

commercial
Maryland · District of Columbia · Virginia

Mailing address
Mail Administrator P.O. Box 14116 Lexington, KY 40512

Commercial paper claims

Paper claims for CareFirst local commercial products; provider service 800-842-5975. Correspondence goes to P.O. Box 14114.

View source ↗ · Source checked 2026-10-25

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claims

Other party liability / coordination of benefits — small/medium group and Consumer Direct

Official page read
Phone866-285-2611Published hours

Not published in this record

Product, plan and location

commercial
Maryland · District of Columbia · Virginia

Mailing address

Not researched for this route

OPL/COB for CareFirst small/medium group and Consumer Direct. Large group/ASO/CDH OPL goes to NASCO 877-228-7268.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Workers compensation / subrogation (Optum for CareFirst)

Official page read
Phone866-569-4685Published hours

Not published in this record

Product, plan and location

commercial
Maryland · District of Columbia · Virginia

Mailing address

Not researched for this route

Subrogation and workers compensation questions on CareFirst commercial claims (handled by Optum). FEP uses 800-854-5256.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

FEP coordination of benefits — D.C.

Official page read
Phone202-680-7773Published hours

Not published in this record

Product, plan and location

fehb
District of Columbia

Mailing address

Not researched for this route

One of several FEP COB numbers listed for D.C. (also 202-680-7777, -7778, -7779).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

FEP coordination of benefits — Maryland

Official page read
Phone410-998-6845Published hours

Not published in this record

Product, plan and location

fehb
Maryland

Mailing address

Not researched for this route

One of several FEP COB numbers listed for Maryland (also 410-998-6835, -6840, -6841).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

CareFirst CHPMD — paper claims address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
Maryland

Mailing address
CareFirst BlueCross BlueShield Community Health Plan Maryland PO BOX 14362 Lexington, KY 40512

CHPMD paper claims

Maryland Medicaid paper claims. Electronic claims via Availity (800-282-4548). Claim disputes use the Post Claims Adjudication Payment Dispute Form; provider appeals of payment denials within 90 days.

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Call preparation · editorial guide

Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

Have ready in your secure workspace

  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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