Carelon Medical Benefits Management (formerly AIM)

Denials, appeals and grievances

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fax appeals

Carelon — Blue Cross Blue Shield of Massachusetts — high-tech radiology individual consideration (pre-service) fax

Official page read
Phone

No phone listed for this route

Fax

800-798-2068

Published hours

Not published in this record

Product, plan and location

commercial
Massachusetts

Mailing address
Carelon Medical Benefits Management c/o Appeals Department 540 Lake Cook Road Deerfield, IL 60015

Pre-service individual consideration requests for BCBSMA high-tech radiology

BCBSMA high-tech radiology page: request individual consideration from Carelon before the service is performed — Carelon Medical Benefits Management c/o Appeals Department. Claim appeals go to BCBSMA, not this fax.

View source ↗ · Source checked 2026-10-25

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Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

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  • Denial notice, remittance and reason codes
  • Previous appeal confirmation and decision
  • Supporting evidence and any required authorization to represent the member

Questions to resolve

  • Is this a claim correction, provider dispute or member appeal?
  • What deadline and submission channel apply to this case?
  • How can the office confirm receipt and track the decision?

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