DialClerk Directory

CareOregon

Dental insurance

Dental offices need the right plan administrator for benefits, claims, predeterminations and appeals. Confirm PPO, DHMO, Medicaid or discount-plan routing.

provider services

Provider customer service (OHP Medicaid, CareOregon Advantage, Dental)

Official page read
Phone800-224-4840Published hours

8 a.m.–5 p.m. Monday–Friday (Pacific)

Product, plan and location

medicaid · medicare advantage · dental
Oregon

Mailing address

Not researched for this route

Menu guidance in the source record

Press option 3 for provider

Menus can change. No live call verification is claimed.

Provider Customer Service for CareOregon plans, including claim questions and VisibilEDI/EDI questions; press option 3 for provider. Same numbers are CareOregon's member customer service line, so choose the provider option.

View source ↗ · Source checked 2026-10-25 · Health Share of Oregon lists CareOregon Provider Relations 503-416-4100 / 800-224-4840, option 3 ↗ · Customer service hours 8 a.m.–5 p.m. Monday–Friday ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

edi clearinghouse support

EDI claims — VisibilEDI (Payer ID 93975)

Official page read
Phone

No phone listed for this route

Published email

providercustomerservice@careoregon.org

VisibilEDI / electronic claim questions.

Published hours

Not published in this record

Product, plan and location

medicaid · medicare advantage · dental
Oregon

Mailing address

Not researched for this route

Use EDI Payer ID 93975 for all CareOregon entities (CareOregon Medicaid, CareOregon Advantage, CareOregon Dental). Claims route through VisibilEDI; questions go to provider customer service email or 800-224-4840.

View source ↗ · Source checked 2026-10-25

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dental

CareOregon Dental customer service

Official page read
Phone888-440-9912Published hours

8 a.m.–5 p.m. Monday–Friday

Product, plan and location

medicaid · dental
Oregon

Mailing address

Not researched for this route

Customer service for CareOregon Dental.

View source ↗ · Source checked 2026-10-25 · Health Share lists CareOregon Dental provider contracting + customer service 503-416-1444 / 888-440-9912 ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Dental offices need the right plan administrator for benefits, claims, predeterminations and appeals. Confirm PPO, DHMO, Medicaid or discount-plan routing.

Have ready in your secure workspace

  • Dental plan and subscriber information
  • CDT codes, tooth numbers, surfaces and planned service dates
  • Predetermination, claim and attachment references

Questions to resolve

  • Which plan network and benefit limitations apply?
  • Are radiographs, narratives or periodontal charts required?
  • Is this a predetermination or a required authorization?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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