DialClerk DirectorySeparate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.
pharmacy help desk
medicaid
Oregon
Not researched for this route
24/7 technical assistance for pharmacy staff resolving CareOregon OHP claim questions. Pharmacy PA is handled through OptumRx (professionals.optumrx.com).
View source ↗ · Source checked 2026-10-25
Report an updatepharmacy help desk
medicare advantage · medicare part d
Oregon
Not researched for this route
24/7 technical assistance for pharmacy staff resolving Medicare (CareOregon Advantage) claim questions.
View source ↗ · Source checked 2026-10-25
Report an updatepharmacy prior auth
prescribers@freemarkethealth.com
Published hoursNot published in this record
medicaid
Oregon
Not researched for this route
Prescribers confirm the assigned specialty pharmacy or check status of a member's specialty referral under CareOregon's Free Market Health program.
View source ↗ · Source checked 2026-10-25
Report an updateHelp the next office
Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
Call preparation · editorial guide
Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
For the people making the calls
Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.
A request does not create an account or start a call. Use business contact information only. No patient information.