DialClerk Directory

Centene (Ambetter / Wellcare)

Records, fax and other contacts

Find other published document channels. Confirm the department and purpose before sending any records.

email other

Sunshine Health (FL) claim concern intake acknowledgments

Official page read
Phone844-477-8313Published email

SSHP_Operations_Intake@SunshineHealth.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Claim Concerns web form is for issues still unresolved after the manual's appeal/reconsideration steps; the follow-up ticket email comes from this address. Use Provider Services for first-time rejections, corrected claims, claim status and appeal status.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Sunshine Health (FL) outpatient single case agreement requests

Official page read
Phone

No phone listed for this route

Fax

866-796-0526

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Fax completed outpatient Single Case Agreement request form.

View source ↗ · Source checked 2026-10-24

Report an update

fax other

SilverSummit Healthplan (NV) admissions census / facesheets fax

Search or secondary source
Phone

No phone listed for this route

Fax

844-868-7399

Published hours

Not published in this record

Product, plan and location

medicaid · chip
Nevada

Mailing address

Not researched for this route

Admissions census and facesheets fax listed for SilverSummit on the Nevada Medicaid contact page.

View source ↗ · Source checked 2026-10-25

Report an update

email other

Trillium Community Health Plan (OR) — provider engagement (participating providers)

Official page read
Phone

No phone listed for this route

Published email

ORProviderExperience@TrilliumCHP.com

Published hours

Not published in this record

Product, plan and location

medicaid · medicare advantage
Oregon

Mailing address

Not researched for this route

Participating providers' provider engagement mailbox for Trillium and Health Net Health Plan of Oregon (Wellcare by Health Net); also where participation documents/rosters are sent.

View source ↗ · Source checked 2026-10-25 · Send roster and participation documents here ↗

Report an update

email other

Trillium Community Health Plan (OR) — non-participating and out-of-state provider support

Official page read
Phone

No phone listed for this route

Published email

ORNonParSupport@trilliumchp.com

Published hours

Not published in this record

Product, plan and location

medicaid · medicare advantage
Oregon

Mailing address

Not researched for this route

Provider engagement mailbox for non-participating and out-of-state providers (Trillium and Health Net Health Plan of Oregon).

View source ↗ · Source checked 2026-10-25

Report an update

email other

Coordinated Care of Washington — Indian Health Care Provider assistance

Official page read
Phone

No phone listed for this route

Published email

IndianHealthCareProviderAssistance@coordinatedcarehealth.com

Published hours

Not published in this record

Product, plan and location

medicaid
Washington

Mailing address

Not researched for this route

Statewide provider engagement mailbox for Indian Health Care Providers (IHCP).

View source ↗ · Source checked 2026-10-25

Report an update

fax other

Meridian (MI) notification of pregnancy fax

Official page read
Phone

No phone listed for this route

Fax

833-341-2052

Published hours

Not published in this record

Product, plan and location

medicaid
Michigan

Mailing address

Not researched for this route

Source: Meridian Michigan Medicaid provider manual.

View source ↗ · Source checked 2026-10-25

Report an update

fax other

Meridian (MI) HEDIS medical record submission

Official page read
Phone

No phone listed for this route

Fax

833-667-1532

Published email

mihedis@mhplan.com

Published hours

Not published in this record

Product, plan and location

medicaid
Michigan

Mailing address

Not researched for this route

Source: Meridian Michigan Medicaid provider manual. Quality/HEDIS record submission.

View source ↗ · Source checked 2026-10-25

Report an update

fax other

Buckeye Health Plan (OH) PCP panel member removal requests

Official page read
Phone866-246-4358Fax

866-719-5435

Published hours

Not published in this record

Product, plan and location

medicaid
Ohio

Mailing address
Buckeye Member Services Department 4349 Easton Way Suite 400 Columbus, OH 43219

PCP panel removal requests

Written PCP requests to remove a member from a panel, with documentation, to Buckeye Member Services.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

Home State Health (MO) provider network questions email

Official page read
Phone

No phone listed for this route

Published email

HomeStateProvider@centene.com

Published hours

Not published in this record

Product, plan and location

medicaid
Missouri

Mailing address

Not researched for this route

General provider questions for Home State Health Missouri (join/network page).

View source ↗ · Source checked 2026-10-25

Report an update

fax other

Home State Health (MO) in-person interpreter request fax

Official page read
Phone

No phone listed for this route

Fax

866-390-4429

Published hours

Not published in this record

Product, plan and location

medicaid
Missouri

Mailing address

Not researched for this route

Fax the Interpreter Services Request for in-person interpreters at provider offices (2-3 business days).

View source ↗ · Source checked 2026-10-25

Report an update

fax other

Carolina Complete Health (NC) concurrent review records fax

Official page read
Phone

No phone listed for this route

Fax

833-238-7692

Published hours

Not published in this record

Product, plan and location

medicaid
North Carolina

Mailing address

Not researched for this route

Concurrent review clinical records for inpatient stays.

View source ↗ · Source checked 2026-10-25

Report an update

fax other

Carolina Complete Health (NC) medical records fax (utilization management)

Official page read
Phone

No phone listed for this route

Fax

833-238-7693

Published hours

Not published in this record

Product, plan and location

medicaid
North Carolina

Mailing address

Not researched for this route

Medical records submitted for utilization management review; not a release-of-information line.

View source ↗ · Source checked 2026-10-25

Report an update

fax other

Absolute Total Care (SC Medicaid) concurrent review, inpatient requests, medical records, face sheets and census fax

Official page read
Phone

No phone listed for this route

Fax

866-653-6349

Published hours

Not published in this record

Product, plan and location

medicaid
South Carolina

Mailing address

Not researched for this route

Single fax listed for face sheets, inpatient requests, medical records (UM) and census reports; manual also lists it for concurrent review/clinical information.

View source ↗ · Source checked 2026-10-25 · provider manual key contacts ↗

Report an update

fax other

Absolute Total Care (SC Medicaid) assessments and notification of pregnancy fax

Official page read
Phone

No phone listed for this route

Fax

866-653-6961

Published hours

Not published in this record

Product, plan and location

medicaid
South Carolina

Mailing address

Not researched for this route

Medicaid assessments fax; the manual lists the same number for notification of pregnancy.

View source ↗ · Source checked 2026-10-25 · provider manual: notification of pregnancy ↗

Report an update

fax other

Louisiana Healthcare Connections provider services fax

Official page read
Phone

No phone listed for this route

Fax

866-768-9374

Published hours

Not published in this record

Product, plan and location

medicaid
Louisiana

Mailing address

Not researched for this route

Provider services fax (provider services 1-866-595-8133 answers eligibility, authorization, claim and appeal questions).

View source ↗ · Source checked 2026-10-25

Report an update

fax other

Louisiana Healthcare Connections concurrent review fax

Official page read
Phone

No phone listed for this route

Fax

877-668-2080

Published hours

Not published in this record

Product, plan and location

medicaid
Louisiana

Mailing address

Not researched for this route

Concurrent review clinicals.

View source ↗ · Source checked 2026-10-25

Report an update

fax other

Louisiana Healthcare Connections Chisholm / PAL fax

Official page read
Phone

No phone listed for this route

Fax

877-668-2076

Published hours

Not published in this record

Product, plan and location

medicaid
Louisiana

Mailing address

Not researched for this route

Chisholm class members / Pediatric Applied Learning (PAL) fax listed with the authorization fax numbers.

View source ↗ · Source checked 2026-10-25

Report an update

email other

Louisiana Healthcare Connections provider demographic updates

Official page read
Phone

No phone listed for this route

Published email

LHCC_PDM@CENTENE.COM

Published hours

Not published in this record

Product, plan and location

medicaid
Louisiana

Mailing address

Not researched for this route

Demographic changes (address, phone, TIN, hours, billing information, panel status) — or contact your provider representative.

View source ↗ · Source checked 2026-10-25

Report an update

email other

Louisiana Healthcare Connections prior authorization criteria requests

Official page read
Phone

No phone listed for this route

Published email

PACRITERIAREQUEST@LOUISIANAHEALTHCONNECT.COM

Published hours

Not published in this record

Product, plan and location

medicaid
Louisiana

Mailing address

Not researched for this route

Request the clinical criteria used for a PA decision.

View source ↗ · Source checked 2026-10-25

Report an update

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find other published document channels. Confirm the department and purpose before sending any records.

Have ready in your secure workspace

  • Recipient department and exact document request
  • Required release or authorization
  • Secure return contact and existing request reference

Questions to resolve

  • Is this the correct destination for this document type?
  • Is there a secure portal or required form?
  • How is receipt confirmed?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice