DialClerk Directory

Central California Alliance for Health

Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

prior authorization

Non-pharmacy authorization inquiries and submissions

Official page read
Phone831-430-5506Fax

831-430-5850

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address
Central California Alliance for Health, ATTN: Authorizations and Referrals, P.O. Box 660015, Scotts Valley, CA 95067-0015

Authorizations and referrals as labeled on the provider contact page; verify the specific product and form.

Medical/non-pharmacy route. The page publishes conflicting pharmacy fax values in two sections; neither is imported as a pharmacy route. Regional California managed-care health plan. Its Q3 2026 fact sheet identifies Mariposa, Merced, Monterey, San Benito and Santa Cruz counties; product-specific membership and benefits apply.

View source ↗ · Source checked 2026-10-22 · alliance fact — reviewed role, scope or corroborating channel evidence ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Non-pharmacy authorization status

Official page read
Phone831-430-5511Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Status of a previously submitted medical authorization. Kept separate from new-authorization inquiries and pharmacy routing. Regional California managed-care health plan. Its Q3 2026 fact sheet identifies Mariposa, Merced, Monterey, San Benito and Santa Cruz counties; product-specific membership and benefits apply.

View source ↗ · Source checked 2026-10-22 · alliance fact — reviewed role, scope or corroborating channel evidence ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

Have ready in your secure workspace

  • Ordering and rendering provider details
  • Service codes, requested dates and units
  • Existing authorization or submission reference

Questions to resolve

  • Is this the correct reviewer for this service and product?
  • Which documents are missing, and where should they be sent?
  • What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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