Clinical Labs of Hawaii

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Patient billing

Official page read
Phone800-820-4341Published email

billing@hawaiilabs.com

Billing questions and concerns.

Published hours

Monday–Friday, 8 a.m.–3 p.m. HST

Product, plan and location

Confirm the exact product or service
Hawaii

Mailing address

Not researched for this route

Menu guidance in the source record

The official contact page lists option 1 for billing.

Menus can change. No live call verification is claimed.

The source mentions occasional longer waits, but does not quantify a typical wait or establish a best time to call.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Patient billing — Hawaii Island local line

Official page read
Phone808-961-4708Published hours

Monday–Friday, 8 a.m.–3 p.m. HST

Product, plan and location

Confirm the exact product or service
Hawaii

Mailing address

Not researched for this route

Hawaii Island billing contact; the toll-free billing route is listed separately.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial assistance — applications and payment-plan support

Official page read
Phone800-820-4341Fax

808-935-2518

Published email

billing@hawaiilabs.com

The linked application explicitly accepts completed assistance forms and supporting documentation at this mailbox.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Hawaii

Mailing address
Clinical Labs of Hawaii Attn: Accounts Receivable 33 Lanihuli Street Hilo, HI 96720

Completed assistance application and supporting documents, as directed on the form.

The current webpage links a form with a 2024 footer on page 1 and 2025 footer on page 2. Confirm current documentation requirements with CLH. Financial assistance, self-pay discounts and payment plans have separate requirements.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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