Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.
The linked application explicitly accepts completed assistance forms and supporting documentation at this mailbox.
Published hours
Not published in this record
Product, plan and location
Confirm the exact product or service Hawaii
Mailing addressClinical Labs of Hawaii
Attn: Accounts Receivable
33 Lanihuli Street
Hilo, HI 96720
Completed assistance application and supporting documents, as directed on the form.
The current webpage links a form with a 2024 footer on page 1 and 2025 footer on page 2. Confirm current documentation requirements with CLH. Financial assistance, self-pay discounts and payment plans have separate requirements.
Published client-services mailbox for laboratory questions.
Published hours
Not published in this record
Product, plan and location
Confirm the exact product or service Hawaii
Mailing address
Not researched for this route
Client services helps providers, patients and office staff with testing, specimen requirements, results routing and specialized-test inquiries. Island labels describe the source routing; no countywide service boundary is inferred.
Published client-services mailbox for laboratory questions.
Published hours
Not published in this record
Product, plan and location
Confirm the exact product or service Hawaii
Mailing address
Not researched for this route
Menu guidance in the source record
The contact page lists option 1 for Oahu client services.
Menus can change. No live call verification is claimed.
Client services helps providers, patients and office staff with testing, specimen requirements, results routing and specialized-test inquiries. Island labels describe the source routing; no countywide service boundary is inferred.
Published client-services mailbox for laboratory questions.
Published hours
Not published in this record
Product, plan and location
Confirm the exact product or service Hawaii
Mailing address
Not researched for this route
Client services helps providers, patients and office staff with testing, specimen requirements, results routing and specialized-test inquiries. Island labels describe the source routing; no countywide service boundary is inferred.
Published client-services mailbox for laboratory questions.
Published hours
Not published in this record
Product, plan and location
Confirm the exact product or service Hawaii
Mailing address
Not researched for this route
Client services helps providers, patients and office staff with testing, specimen requirements, results routing and specialized-test inquiries. Island labels describe the source routing; no countywide service boundary is inferred.
Published client-services mailbox for laboratory questions.
Published hours
Not published in this record
Product, plan and location
Confirm the exact product or service Hawaii
Mailing address
Not researched for this route
Menu guidance in the source record
The contact page lists option 1 for East Hawaii client services.
Menus can change. No live call verification is claimed.
Client services helps providers, patients and office staff with testing, specimen requirements, results routing and specialized-test inquiries. Island labels describe the source routing; no countywide service boundary is inferred.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
portal
CLHMyLabs patient portal — technical support form
Official page read
Phone
No phone listed for this route
Published hours
Not published in this record
Product, plan and location
Confirm the exact product or service Hawaii
Mailing address
Not researched for this route
The current portal FAQ links this support form for account, identity-verification, migration and results-access problems. The form redirects to interop.sonichealth.us/Contact/CLH/results. Questions about interpreting health results go to the treating clinician.
Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
Share a call experienceSuggest a contact correction
Call preparation · editorial guide
Make the call count.
Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.
Have ready in your secure workspace
Lab and test name from the order or bill
Ordering practice and existing order reference
The specific administrative question
Questions to resolve
Is this the performing laboratory and correct support team?
What secure channel handles this order, result or billing question?
Are there test-specific submission or specimen instructions?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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