Community Care Behavioral Health Organization (CCBH)

Behavioral health

Find behavioral health administrators and plan support. Behavioral benefits may be delegated to a different organization.

behavioral health

Allegheny County — member customer service line and clinical fax

Official page read
Phone800-553-7499Published hours

24/7

Product, plan and location

medicaid
Pennsylvania

Mailing address

Not researched for this route

Community Care HealthChoices Allegheny County member customer service line (24/7) and county clinical fax from the provider manual contact table (Feb 2026).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

behavioral health

Chester County — member customer service line and clinical fax

Official page read
Phone866-622-4228Fax

888-589-6559

Published hours

24/7

Product, plan and location

medicaid
Pennsylvania

Mailing address

Not researched for this route

Community Care HealthChoices Chester County member customer service line (24/7) and county clinical fax from the provider manual contact table (Feb 2026).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

behavioral health

Delaware County — member customer service line and clinical fax

Official page read
Phone833-577-2682Fax

833-995-2002

Published hours

24/7

Product, plan and location

medicaid
Pennsylvania

Mailing address

Not researched for this route

Community Care HealthChoices Delaware County member customer service line (24/7) and county clinical fax from the provider manual contact table (Feb 2026).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

behavioral health

Berks County — member customer service line and clinical fax

Official page read
Phone866-292-7886Fax

866-418-0366

Published hours

24/7

Product, plan and location

medicaid
Pennsylvania

Mailing address

Not researched for this route

Community Care HealthChoices Berks County member customer service line (24/7) and county clinical fax from the provider manual contact table (Feb 2026).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

behavioral health

York County — member customer service line and clinical fax

Official page read
Phone866-542-0299Published hours

24/7

Product, plan and location

medicaid
Pennsylvania

Mailing address

Not researched for this route

Community Care HealthChoices York County member customer service line (24/7) and county clinical fax from the provider manual contact table (Feb 2026).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find behavioral health administrators and plan support. Behavioral benefits may be delegated to a different organization.

Have ready in your secure workspace

  • Plan and delegated administrator
  • Provider, service and authorization reference
  • Consent appropriate to the requested information

Questions to resolve

  • Does this line cover this behavioral health product?
  • Which department handles this authorization or claim?
  • What reference should the practice retain?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

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on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

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