Community Care Behavioral Health Organization (CCBH)

Provider services

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provider services

HealthChoices Provider Line (customer service, care management, network, claims)

Official page read

Phone888-251-2224Published hours

24/7; Provider Reimbursement/Claims M-F 8AM–12PM, 1PM–4:30PM

Product, plan and location

medicaid
Pennsylvania

Mailing address

Not researched for this route

Menu guidance in the source record

Claims questions: opt 1, opt 2

Menus can change. No live call verification is claimed.

Community Care (UPMC-affiliated BH-MCO for 43 PA HealthChoices counties incl. Allegheny, Berks, Chester, Delaware, York). One line for customer service, care management and member services for providers (24/7), network development, and provider reimbursement/claims (M-F 8-12, 1-4:30; claims opt 1, opt 2 per manual).

View source ↗ · Source checked 2026-10-25 · Provider Phone Line 1.888.251.2224, Claims opt 1, opt 2 ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

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