DialClerk Directory

Community First Health Plans

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Medicaid and CHIP claims and appeal questions

Official page read
Phone210-358-6030Fax

210-358-6199

Published email

ProviderRelations@cfhp.com

Claims and claim-appeal questions.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Original electronic claims and claim appeals are available through Claim MD in the secure provider portal. The published fax is a questions/support channel, not an inferred universal original-claims intake. These routes are from Community First’s Texas Medicaid/CHIP provider site. Confirm the member’s STAR, STAR Kids, STAR+PLUS or CHIP product; commercial-plan routing is not substituted.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

Have ready in your secure workspace

  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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