DialClerk Directory

Community First Health Plans

Denials, appeals and grievances

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

appeals grievances

Medicaid and CHIP provider complaints and appeals

Official page read
Phone210-358-6294Fax

210-358-6199

Published email

nmcfhp@cfhp.com

Provider complaints or appeals.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

The source also lists 210-358-6030 as an alternative phone. Preserve this Medicaid-site mailbox; a commercial-site domain variant is not substituted. These routes are from Community First’s Texas Medicaid/CHIP provider site. Confirm the member’s STAR, STAR Kids, STAR+PLUS or CHIP product; commercial-plan routing is not substituted.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

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  • Denial notice, remittance and reason codes
  • Previous appeal confirmation and decision
  • Supporting evidence and any required authorization to represent the member

Questions to resolve

  • Is this a claim correction, provider dispute or member appeal?
  • What deadline and submission channel apply to this case?
  • How can the office confirm receipt and track the decision?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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