Health plans and insurers

Elevance Health / Anthem

Phone, published email, fax, addresses and the next step for your office.

61 contact routesNo directory research calls placed

provider services

Anthem Medicaid Kentucky provider services

Official page read
Phone855-661-2028Published hours

Not published in this record

Product, plan and location

medicaid
Kentucky

Mailing address

Not researched for this route

IVR available around the clock.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Anthem New York provider services

Official page read
Phone800-450-8753Published hours

Not published in this record

Product, plan and location

commercial
New York

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Anthem Wisconsin provider line

Official page read
Phone855-558-1443Published hours

Not published in this record

Product, plan and location

medicaid
Wisconsin

Mailing address

Not researched for this route

Single line for all provider questions.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Anthem Medi-Cal customer care center (outside LA County)

Official page read
Phone800-407-4627Published hours

Not published in this record

Product, plan and location

medicaid
California

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Anthem Medi-Cal customer care center (LA County)

Official page read
Phone888-285-7801Published hours

Not published in this record

Product, plan and location

medicaid
California

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Anthem Maine FEP service center

Official page read
Phone800-722-0203Published hours

Not published in this record

Product, plan and location

other
Maine

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

Anthem Maine eligibility and benefits (BlueCard)

Official page read
Phone800-676-2583Published hours

Not published in this record

Product, plan and location

commercial
Maine

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Anthem Indiana Medicaid provider helpline

Official page read
Phone800-516-7587Published hours

Not published in this record

Product, plan and location

medicaid
Indiana

Mailing address

Not researched for this route

Nov 2025 IHCP bulletin; older bulletins list different numbers. PathWays 833-569-4739.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Wellpoint Iowa network/credentialing contact

Official page read
Phone833-731-2143Published hours

Not published in this record

Product, plan and location

medicaid
Iowa

Mailing address

Not researched for this route

Iowa HHS provider enrollment document lists Wellpoint 1-833-731-2143 as MCO contact for credentialing (email ProviderNetworkIA@wellpoint.com). Iowa HHS member page lists Wellpoint member phone 1-833-731-2140. Corrected 2026-10-21 from +18337312143.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

behavioral health

Healthy Blue Kansas — behavioral health provider services

Official page read
Phone833-838-2595Published email

provider.inquiry.ks@carelon.com

Current behavioral health provider inquiries; source asks for name, NPI and TIN.

Published hours

Monday–Friday, 8 a.m.–5 p.m. CST

Product, plan and location

medicaid
Kansas

Mailing address

Not researched for this route

Phone is also the general Healthy Blue Kansas provider-services number. The email is specifically for behavioral health provider relationship inquiries.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Healthy Blue Louisiana - claims

Official page read
Phone844-521-6942Published email

lainterpr@healthybluela.com

Published hours

Not published in this record

Product, plan and location

medicaid
Louisiana

Mailing address

Not researched for this route

LDH bulletin: contact for MCO claims issues.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Healthy Blue LA pharmacy desk (Carelon Rx)

Official page read
Phone833-485-6236Published hours

Not published in this record

Product, plan and location

medicaid
Louisiana

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Healthy Blue Missouri (number from MO HealthNet contact page, label unclear)

Official page read
Phone833-388-1407Published hours

Not published in this record

Product, plan and location

medicaid
Missouri

Mailing address

Not researched for this route

MO HealthNet (emomed) contact page lists Healthy Blue (833) 388-1407 under Managed Care Plans; not labeled provider vs member.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Anthem BCBS Healthcare Solutions Nevada Medicaid provider services

Official page read
Phone844-396-2330Published hours

Not published in this record

Product, plan and location

medicaid
Nevada

Mailing address

Not researched for this route

Seen on Nevada Medicaid contact-info page (portaluat.medicaid.nv.gov, the state's UAT host).

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Healthy Blue South Carolina prior authorization

Official page read
Phone866-757-8286Published hours

Not published in this record

Product, plan and location

medicaid
South Carolina

Mailing address

Not researched for this route

Healthy Blue PA number differs between page versions.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Healthy Blue South Carolina provider enrollment

Official page read
Phone803-264-7232Published hours

Not published in this record

Product, plan and location

medicaid
South Carolina

Mailing address

Not researched for this route

From SCDHHS MCO contact page via search snippet; page versions differ.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Wellpoint (formerly Amerigroup) Tennessee provider services

Official page read
Phone800-454-3730Published hours

Not published in this record

Product, plan and location

medicaid
Tennessee

Mailing address

Not researched for this route

Conflict 2026-10-21: Amerigroup GA lists this as GA provider services; Wellpoint AZ lists it as non-Medicare tech support. Confirm on the call.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Anthem HealthKeepers Plus

Official page read
Phone833-207-3120Published hours

Not published in this record

Product, plan and location

medicaid
Virginia

Mailing address

Not researched for this route

DMAS lists MCO contact for post-enrollment inquiries; not necessarily provider services desk.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Wellpoint Washington

Official page read
Phone833-731-2167Published hours

Not published in this record

Product, plan and location

medicaid
Washington

Mailing address

Not researched for this route

HCA PDF "MCO customer service number" column. Contact form; response within 48 business hours. Relabeled 2026-10-21: the Wellpoint WA page lists this as Member Services; WA provider line is 833-731-2274.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Healthy Blue South Carolina pharmacy

Official page read
Phone833-207-3118Published hours

Not published in this record

Product, plan and location

medicaid
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Wellpoint Texas provider services - Medicaid and CHIP (also auth status, pharmacy PA phone, tech support)

Official page read
Phone833-731-2162Fax

800-964-3627

Published email

mpsweb@wellpoint.com

Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

Pharmacy line hours 7am-10pm CT.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Wellpoint Texas provider services - Medicare Advantage

Official page read
Phone866-805-4589Published hours

Not published in this record

Product, plan and location

medicare advantage
Texas

Mailing address

Not researched for this route

Same number is on the Wellpoint (Elevance state plans) Arizona MA entry.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Wellpoint Texas provider services - STAR+PLUS MMP

Official page read
Phone855-878-1785Published hours

Not published in this record

Product, plan and location

medicare advantage · medicaid
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax prior auth

Wellpoint Texas Medicaid/CHIP pharmacy PA fax (24/7)

Official page read
Phone

No phone listed for this route

Fax

844-474-3341

Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

fax prior auth

Wellpoint Texas medical injectable/infusible drug PA fax (24/7)

Official page read
Phone

No phone listed for this route

Fax

844-512-8995

Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

fax prior auth

Wellpoint Texas behavioral health inpatient PA fax

Official page read
Phone

No phone listed for this route

Fax

844-430-6805

Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

fax prior auth

Wellpoint Texas behavioral health outpatient PA fax

Official page read
Phone

No phone listed for this route

Fax

844-442-8010

Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

fax prior auth

Wellpoint Texas LTSS PA fax - STAR Kids

Official page read
Phone

No phone listed for this route

Fax

844-756-4604

Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

fax prior auth

Wellpoint Texas LTSS PA fax - STAR+PLUS Jefferson

Official page read
Phone

No phone listed for this route

Fax

888-220-6828

Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

fax prior auth

Wellpoint Texas LTSS PA fax - STAR+PLUS Lubbock/West RSA

Official page read
Phone

No phone listed for this route

Fax

888-822-5761

Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

fax prior auth

Wellpoint Texas LTSS PA fax - STAR+PLUS Nueces

Official page read
Phone

No phone listed for this route

Fax

888-822-5790

Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

fax prior auth

Wellpoint Texas LTSS PA fax - STAR+PLUS nursing facility

Official page read
Phone

No phone listed for this route

Fax

844-206-3445

Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

member services

Wellpoint Texas member services - CHIP, STAR, STAR+PLUS (member line)

Official page read
Phone833-731-2160Published hours

M-F 7am-6pm CT

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Wellpoint Texas member services - STAR Kids (member line)

Official page read
Phone844-756-4600Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Wellpoint New York provider services (PA by fax)

Official page read
Phone929-946-5900Fax

866-661-2145

Published hours

M-F 9am-5pm

Product, plan and location

medicaid · medicare advantage
New York

Mailing address

Not researched for this route

PA page says Availity PA submission is not turned on for this plan; fax requests.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Wellpoint Maryland provider services (provider questions, claims, tech support)

Official page read
Phone833-707-0868Fax

855-875-3629

Published hours

Not published in this record

Product, plan and location

medicaid
Maryland

Mailing address

Not researched for this route

Local 410-981-4000.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy prior auth

Wellpoint Maryland pharmacy department (PA)

Official page read
Phone833-396-0309Fax

844-490-4871

Published hours

M-F 8am-8pm ET, Sat 10am-2pm

Product, plan and location

medicaid
Maryland

Mailing address

Not researched for this route

Fax is for outpatient pharmacy PA form.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax prior auth

Wellpoint Maryland medical injectable drug PA fax

Official page read
Phone

No phone listed for this route

Fax

844-490-4873

Published hours

Not published in this record

Product, plan and location

medicaid
Maryland

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

pharmacy help desk

Wellpoint Maryland mail-order provider line

Official page read
Phone833-203-1742Fax

800-378-0323

Published hours

Not published in this record

Product, plan and location

medicaid
Maryland

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Wellpoint New Jersey provider services - Medicaid (also tech support)

Official page read
Phone833-731-2149Published hours

Not published in this record

Product, plan and location

medicaid
New Jersey

Mailing address

Not researched for this route

Local 732-452-6000. MA providers: 1-866-805-4589.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Wellpoint care managers / Condition Care (NJ, TX, TN pages)

Official page read
Phone888-830-4300Published hours

M-F 8:30am-5:30pm local

Product, plan and location

medicaid · medicare advantage
New Jersey · Texas

Mailing address

Not researched for this route

Existing Wellpoint org already lists this for TN.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Wellpoint Iowa Medicaid provider services fax

Official page read
Phone

No phone listed for this route

Fax

844-512-9004

Published hours

Not published in this record

Product, plan and location

medicaid
Iowa

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

provider services

Wellpoint Medicare Advantage provider services DSU (eligibility, PA, pharmacy; also tech support)

Official page read
Phone866-805-4589Fax

800-964-3627

Published hours

Not published in this record

Product, plan and location

medicare advantage
Iowa · New Jersey · Tennessee · Washington · Texas · Arizona

Mailing address

Not researched for this route

Fax 1-800-964-3627 is for initial admission notifications and all other services (Iowa page); same fax on AZ/TN/TX pages.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax prior auth

Wellpoint Medicare PA fax - home health, DME, therapies, discharge planning

Official page read
Phone

No phone listed for this route

Fax

888-235-8468

Published hours

Not published in this record

Product, plan and location

medicare advantage
Iowa

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

fax prior auth

Wellpoint Medicare concurrent clinical review documentation fax

Official page read
Phone

No phone listed for this route

Fax

888-700-2197

Published hours

Not published in this record

Product, plan and location

medicare advantage
Iowa

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

fax prior auth

Wellpoint Medicare behavioral health inpatient PA fax

Official page read
Phone

No phone listed for this route

Fax

844-430-1702

Published hours

Not published in this record

Product, plan and location

medicare advantage
Iowa

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

fax prior auth

Wellpoint Medicare behavioral health outpatient PA fax

Official page read
Phone

No phone listed for this route

Fax

844-430-1703

Published hours

Not published in this record

Product, plan and location

medicare advantage
Iowa

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

provider services

Wellpoint Washington provider services / tech support - Apple Health (Medicaid)

Official page read
Phone833-731-2274Published hours

Not published in this record

Product, plan and location

medicaid
Washington

Mailing address

Not researched for this route

Page lists 1-833-731-2167 as Member Services (existing directory entry labels that number "Wellpoint Washington").

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Wellpoint Washington local line (case management, utilization management options)

Official page read
Phone833-369-1279Published hours

Not published in this record

Product, plan and location

medicaid
Washington

Mailing address

Not researched for this route

Menu guidance in the source record

Option 1 extension; Option 2 case management; Option 3 utilization management

Menus can change. No live call verification is claimed.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

Wellpoint Arizona technical support - non-Medicare providers

Official page read
Phone800-454-3730Published hours

Not published in this record

Product, plan and location

medicaid
Arizona

Mailing address

Not researched for this route

Conflict 2026-10-21: Amerigroup GA lists this as GA provider services; Wellpoint AZ lists it as non-Medicare tech support. Confirm on the call.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Amerigroup Georgia Families 360 care coordination team

Official page read
Phone855-661-2021Published email

ga360trng@amerigroup.com

Published hours

Not published in this record

Product, plan and location

medicaid
Georgia

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

transportation

Amerigroup GA ModivCare (PeachCare / GF360 value-added NET)

Official page read
Phone866-913-4506Published hours

Not published in this record

Product, plan and location

medicaid
Georgia

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Amerigroup GA provider practice status changes fax

Official page read
Phone

No phone listed for this route

Fax

866-574-6725

Published hours

Not published in this record

Product, plan and location

medicaid
Georgia

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

provider services

Simply Healthcare Plans (FL) provider services - Medicaid

Official page read
Phone844-405-4296Fax

800-964-3627

Published hours

Not published in this record

Product, plan and location

medicaid
Florida

Mailing address

Not researched for this route

Menu guidance in the source record

1 enrollment status; 2 claims status; 3 prior authorizations; 4 other

Menus can change. No live call verification is claimed.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Simply Healthcare Plans (FL) provider services - Medicare Advantage

Official page read
Phone844-405-4297Published hours

Not published in this record

Product, plan and location

medicare advantage
Florida

Mailing address

Not researched for this route

Menu guidance in the source record

1 enrollment; 2 claims; 3 PA; 4 other

Menus can change. No live call verification is claimed.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Simply Healthcare Plans (FL) long-term care provider line

Official page read
Phone877-440-3738Published hours

Not published in this record

Product, plan and location

medicaid
Florida

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Healthy Blue Missouri provider services

Official page read
Phone833-405-9086Published hours

Not published in this record

Product, plan and location

medicaid
Missouri

Mailing address

Not researched for this route

Have servicing provider NPI ready.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Healthy Blue South Carolina provider services

Official page read
Phone866-757-8286Published hours

M-F 8:30am-5pm

Product, plan and location

medicaid
South Carolina

Mailing address

Not researched for this route

Existing directory lists the same number as Healthy Blue SC prior authorization.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

California Medi-Cal paper claims and correspondence

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
California

Mailing address
Anthem Blue Cross P.O. Box 60007 Los Angeles, CA 90060-0007

Medi-Cal claims and correspondence

View source ↗ · Source checked 2026-10-22

Report an update

prior authorization

California Medi-Cal utilization management

Official page read
Phone888-831-2246Fax

800-754-4708

Published hours

Monday–Friday 8 a.m.–5 p.m.; time zone not stated

Product, plan and location

medicaid
California

Mailing address

Not researched for this route

Medi-Cal route. Other products have separate contacts.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Healthy Blue Kansas — general provider inquiries

Official page read
Phone833-838-2595Fax

800-964-3627

General provider-services contact fax; not labeled as a behavioral-health authorization fax.

Published email

ksproviderinquiry@healthybluekansas.com

General provider inquiries.

Published hours

Monday–Friday, 8 a.m.–5 p.m. CST

Product, plan and location

medicaid
Kansas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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